Customer Satisfaction Survey Template Question Title * 1. How likely is it that you would recommend Taekwondo times to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. Overall, how satisfied or dissatisfied are you with our company? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 3. Which of the following words would you use to describe our magazine? Select all that apply. Good article content High quality Useful martial arts information Good variety of article content Good value for the money Leading martial arts industry content Practical Effective content for everyday dojangs Poor article content Outdated Dissatisfied with customer service OK Question Title * 4. How well does our magazine meet your needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 5. How would you rate the quality of magazine? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 6. How would you rate the value for the cost of subscription? Excellent Above average Average Below average Poor OK Question Title * 7. How long have you been a customer of our company? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet OK Question Title * 8. We are transitioning from physical to all digital January 2021. How likely are you to purchase digital magazine? Extremely likely Very likely Somewhat likely Not so likely Not at all likely OK Question Title * 9. Do you have any other comments, questions, or concerns? OK Question Title * 10. What has been your best experience with Taekwondo Times. Tell us your story. OK DONE