* 1. How easy was it to browse our certification data package?

* 2. Was the certification data package delivered on time?

* 3. Was the delivery schedule communicated clearly?

* 4. Was the expected data and/or information available and complete for your purposes?

* 5. Does the certification data package meet your objectives?

* 6. Overall, are you satisfied, dissatisfied, or neither satisfied nor dissatisfied with the certification data package?