DOH Customer Satisfaction and Feedback Survey (HD002218) The purpose of this customer feedback survey is to collect feedback from a broad range of customers, including partners, stakeholders, vendors, contractors and those coming to the department for services or information. The goal of collecting this feedback is to understand how the department meets the expectations of customers and what those expectations are so that necessary improvements can be made.An asterisk (*) denotes a required response. Question Title * 1. For which Pennsylvania Department of Health (DOH) program or service are you completing this survey? 1-877-PA HEALTH Customer Service Line (non-COVID) 1-877-PA HEALTH Customer Service Line (COVID) Acquired Brain Injury Program Acute and Ambulatory Care Adolescent Immunizations (non-VFC) Adolescent LGBTQ Behavioral Health Services Adolescent Mentoring Services Adult Blood Lead Epidemiology and Surveillance (ABLES) Adult Immunizations Antibiotic Awareness Asthma Autism Diagnostic Clinic Bathing Places Birth Registry Brain Injury and Opioids Education BrainSTEPS Breast & Cervical Cancer Early Detection Program (PA-BCCEDP) Breastfeeding Bullying Prevention Bureau of Labs -- Proficiency Testing Cancer Registry Centering Pregnancy Child Death Review Program Childhood Lead Poisoning Prevention Chronic Renal Disease Program (CRDP) Community to Home Program Community-based Doula Program Community-based Health Care Grant Program Comprehensive Cancer Control Program Cord Blood Banking COVID Vaccines COVID-19 Case Investigation/Contact Tracing COVID-19 Families First Food COVID-19 National Dislocated Worker Death Registry Diabetes Prevention and Control Program Drug Overdose Death Data Drug, Devices and Cosmetics Emergency Contraception for Sexual Assault Survivors EMS Agency Licensure EMS Clinical and Regulatory Compliance EMS Education EMS Preparedness Activities EMS Registry Environmental Health Environmental Health Tracking Program Epidemiology and Laboratory Capacity Epilepsy Family Planning Federally Qualified Health Center (FQHC) Program FEMA Public Assistance Program Fetal Death Registry First Responder Addiction and Connection to Treatment (FR-ACT) Program Flu Head Injury Program Health Assessment Program (HAP) Health Equity Action Team Health Improvement Partnership Program Health Literacy Program Health Research Programs Health Resource Centers Healthcare Preparedness (including highly infectious disease preparedness) Healthcare Professional Shortage Designation Healthcare-Associated Infection Prevention/Antimicrobial Stewardship (HAIP-AS) Healthy Baby Line Healthy Families Hearing Aid Heart Disease and Stroke Prevention Program (HDSP) Help in PA Resource Guides Hepatitis A Hepatitis B and C HIV/AIDS Epidemiology HIV Prevention/Care Services Home Health Housing Opportunities for Persons with AIDS (HOPWA) HPP State Health Assessment HPP State Health Improvement Plan Indoor Tanning Induced Termination of Pregnancy Registry Infectious/Zoonotic Disease Interconception Care (IMPLICIT) Intermediate Care Facilities Lab Certification -- Applications Lab Certification -- Change of Status Lead Hazard Control Lead Information Line Leadership Development and Training Program Local Overdose Prevention and Response Lyme Disease Male Involvement Initiative Maternal and Child Health Maternal Mortality Medicaid Certification Title 19 (Long-term Care) Medicaid Certification Title 19 (Non-long-term Care) Medical Marijuana Medicare Survey and Certification Title 18 (Long-term Care) Medicare Survey and Certification Title 18 (Non-long-term Care) Mothers' Milk Bank Licensure Neonatal Abstinence Syndrome (NAS) Program NeuroResource Facilitation Program Newborn Screening & Genetics Program Nursing Care Facilities Obesity Prevention and Wellness Oil and Natural Gas Production (ONGP) Oral Health Organ Donation Organized Camps Overdose Fatality Review Support Overdose Surveillance Program Patient Advocacy Program Pennsylvania Primary Care Office Perinatal Periods of Risk (PPOR) Personal Responsibility Education Prescriber Education Program Prescription Drug Monitoring Program Prevent Injuries in Children Primary Care Loan Repayment Program Public Health Emergency Preparedness and Response Public Health Seminars Safe and Healthy Communities Safety in Youth Sports Program School Health Sexual Risk Avoidance Education Sexual Violence Prevention and Education Sexually Transmitted Diseases Shaken Baby Syndrome Sickle Cell Disease (SCD) Community-based Services and Support (CBSS) Special Food Service Program Special Kids Network Helpline Specialty Care -- Cooley's Anemia Specialty Care -- Cystic Fibrosis Specialty Care -- Hemophilia Specialty Care -- Sickle Cell Specialty Care -- Spina Bifida State Health Centers Strategic Plan Sudden Infant Death Syndrome (SIDS) and Safe Sleep Sudden Unexpected Infant Death and Sudden Death in the Young Technology Assisted Children’s Home Program (TACHP) Tobacco Prevention and Control Tourette syndrome Traumatic Brain Injury (TBI) Education Program Tuberculosis Vaccines for Children (VFC) Violence and Injury Prevention Violent Death Reporting Visa Waiver Programs Vital Statistics WIC -- Breastfeeding Peer Counseling WISEWOMAN Program Women, Infants and Children (WIC) EBT Question Title * 2. In what role were you in contact with the DOH? Work as a paid contractor Work as a grantee Work as a partner Need for information Need for a service Member of an advisory committee, board, commission, committee or taskforce Work for a facility or other entity regulated by the DOH Other (Please specify.) Question Title * 3. What was the purpose of your most recent contact with the DOH? To discuss contract/grant details To discuss budget questions To discuss questions about reporting To discuss invoicing questions To discuss getting help with health needs Other (Please specify.) Question Title * 4. How often were you in contact with DOH in the past year? Weekly Monthly Quarterly Yearly Never Next