* How old are you?

* What is your postal code?

* What is the highest level of education you've attained?

* Number of years lived in Canada?

* Is English the first language spoken at home?

* Are there children in your household? (Check all that apply)

* How often do you visit the following types of locations in Hamilton?

  Once a week 2 to 3 times a month Once a month 2 to 3 times a year Less than once a year
Sporting event
Community centre
Book store
Movie theatre
Public Library
Art gallery or museum
Shopping Mall

* Hamilton Public Library offers many services, how important are the following to you?

  Not at all important Low importance Slightly important Neutral Moderately important Very important Extremely important
Best selling books & ebooks
CDs, DVDs & Bluray borrowing for free
Music, movies and Television streaming and downloads
Makerspaces with 3D printers, large format printing, media recording & more
Public computers with MS Office and Photo/Video editing software
Space to work/study
Reserve or renew books online
Programs and performances for all ages
Access to newspapers and magazine articles online
Free WiFi
Book clubs for all ages
Homework help for children and teens
Storytime and other programs for children
Digital local history and archives collection
Resources for small business and entrepreneurs
2 bookmobiles and 22 locations across the city

* For each of the following statements please indicate your level of agreement or disagreement:

  Strongly disagree Disagree Somewhat disagree Neutral Somewhat agree Agree Strongly agree
Libraries are important for the community.
Libraries support early literacy.
Libraries provide critical access to technology.
Libraries are important for elementary and high school students.
Libraries support lifelong learning.
Libraries are a trustworthy source of information.
Libraries should embrace innovation.
Libraries preserve local history.
Libraries play an important role in truth and reconciliation.
I almost never think about using a library.
I really like using public libraries in Hamilton.

* How much of an impact would each of the following statements make in encouraging you and your family to use the public library more often?

  No impact Very little impact Low impact Neutral Some impact Moderate impact Large impact
If the libraries were open later on the weekend
If the libraries were open later on weeknights
If libraries had the most recently published books and I didn’t have to wait for the book to become available
If the library had programs or special events that interest me
If the library had good spaces that could be used for work or study with up to date technology for individual or group use.
If the library had more flexible borrowing and return policies
If the library had more fine forgiveness programs
If the library had better wireless internet WiFi access
If it was easier to download ebooks from the library
If the library had a wider range of ebook titles
If the library showed me how to setup and download ebooks
If I could book a room in a library for business use

* How can Hamilton Public Library better serve you?

* Do you have a library card?

* In the past year have you accessed a public library in Hamilton in any of the following ways? (Check all that apply)

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