Chapter 3 quiz: Payments Ready to test what you’ve learned? This short quiz is a chance to check your understanding and build confidence as you go. Question Title 1. What happens to an appointment on the schedule after it is paid for? It turns orange with a briefcase icon Nothing! It stays the same, but you can see the payment on the appointment panel It turns green with a $ icon Question Title 2. True or False. You can start the Receive Payment workflow without marking the appointment as "Arrived". True False Question Title 3. True or False. With Jane Payments you can save a patient's credit card information and process transactions directly within Jane. True False Question Title 4. True or False. With a Jane Payments terminal patients can pay in-clinic using the card of their choice. True False Question Title 5. How do you process a partial payment? Process the full payment amount then issue a partial refund Edit the payment amount on the Receive Payment page You can't process a partial payment in Jane Question Title 6. Where can you apply a one-time discount to a patient's upcoming appointment? Within a patient's profile under Default Adjustments In the Appointment panel under Billing Info and clicking Adjustment On the Receive Payments page after clicking Pay for an Arrived appointment Question Title 7. You need to refund a payment for an appointment, what’s the first step? Unlink the payment from the invoice by heading into the Billing section of the patient's profile No Show the patient in the Appointment panel You can't refund a payment in Jane Question Title 8. What's the first step in refunding an inventory item payment? Go to the patient's profile, head into Billing and refund the item from the Purchases section. Head into Settings, then into Products to refund this purchase You can't refund an inventory item in Jane Done
