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1. SolarWinds N-able Customer Satisfaction Survey

In order to increase Partner Satisfaction and provide the highest level of support SolarWinds N-able is interested in hearing from you with respect to your recent experience with our Technical Support team. Please take a few minutes to review and respond to the following questionnaire:

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* 1. Please enter the Case Number (ex. CAS-123456-ABCDEF) referred to in the survey invitation below:

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* 2. Did the N-able Technical Support Analyst resolve your issue?

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* 3. It took less time than I expected to handle this issue.

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* 4. N-able made it easy for me to handle my issue

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* 5. Do you feel the N-able Technical Support Analyst was knowledgeable about the Product and was able to explain to you the root cause of your issue and what is required to resolve it?

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* 6. How would you rate your overall level of satisfaction with N-able Technical Support Services regarding this Case?

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* 7. Where do you feel N-able Technologies Technical Support Services Group should focus their efforts in order to increase Partner Satisfaction :

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