Stormwater Field Operations Customer Satisfaction Survey

The City of Fort Worth Transportation and Public Works Department Stormwater Management Division recently completed a drainage project in your neighborhood. Please take a few minutes to tell us how we did. 

All information will be kept confidential.

How did you hear about this project? (Check all that apply.)

Question Title

* 1. How did you hear about this project? (Check all that apply.)

What was the project name, location or project number?

Question Title

* 2. What was the project name, location or project number?

How well did the city's Stormwater staff address your questions and/or concerns with this project?

Question Title

* 3. How well did the city's Stormwater staff address your questions and/or concerns with this project?

How would you rate the quality of the work performed?

Question Title

* 4. How would you rate the quality of the work performed?

Did the work activities interfere with your daily schedule?

Question Title

* 5. Did the work activities interfere with your daily schedule?

To what extent does the maintenance project improve drainage in your neighborhood?

Question Title

* 6. To what extent does the maintenance project improve drainage in your neighborhood?

How easy was it to contact the city's stormwater staff?

Question Title

* 7. How easy was it to contact the city's stormwater staff?

To what extent has flooding been an issue near your home or property?

Question Title

* 8. To what extent has flooding been an issue near your home or property?

How clean and safe was the job site during maintenance operations?

Question Title

* 9. How clean and safe was the job site during maintenance operations?

What changes would most improve the city's stormwater customer service?

Question Title

* 10. What changes would most improve the city's stormwater customer service?

What is your street address?

Question Title

* 11. What is your street address?

If you would like to be contacted by a stormwater representative, please give us your name and email address  or phone number.

Question Title

* 12. If you would like to be contacted by a stormwater representative, please give us your name and email address  or phone number.

T