West Grey Public Library Community Needs Survey

Welcome!

We need your help in planning our Library's future. We are working on the Library priorities for the coming years, and your thoughts matter.

To thank you for about 20 minutes of your time, when you submit a completed survey by May 23, 2022, you will be entered in our raffle to win a lovely local gift basket. We encourage EVERY member of your household to participate.

Once we have collected and analyzed the results, we will present our findings to the Library Board and use this information to guide Library planning for our community.

As always, we will protect your input and keep it anonymous.

Thank you!

Sincerely yours,
The Board and Staff of West Grey Public Library

Let’s begin…

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* 1. Do you currently have a library card with the West Grey Public Library?

Yes

Don't know

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* 2. Have you visited any of these West Grey Public Library branches? (Select all that apply)

Durham Library Branch

Neustadt Library Branch

Ayton [Normanby] Library Branch

Website and Virtual Services

I haven’t used any Library branches

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* 3. If you do not use the West Grey Public Library regularly, why not? (Check any that apply.)

I don't have a library card

I don't borrow items but I do use services and programs that don't require a library card.

I buy my own materials

I use another public library

Your opening hours are inconvenient

I worried about late fees/fines and was unaware they had been discontinued

I didn't know access and library cards are cost-free

I am too busy

I don't have transportation to your locations

Your branches are inconveniently located

I don't feel comfortable in your spaces

I find it too hard to find what I'm looking for

Library staff are not welcoming

Other (please specify)

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* 4. Which social and online applications do you use? (Check all that apply.)

Facebook

Twitter

TikTok

Snapchat

Instagram

Tumblr

Zoom

Google Meet

WebEx

Skype

Microsoft Teams

Slack

None of the above

Other (please specify)

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* 5. Do you follow West Grey Public Library on any of our social media channels? (Facebook, and Instagram)

Yes

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* 6. What do you like most about the West Grey Public Library?

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* 7. In the 12 months prior to the pandemic, how did you or your family make use of the West Grey Public Library? (Check all that apply.)

Borrowed books or other materials (DVDs, audio books, magazines, etc.)

Borrowed from our special collections

Read books, newspapers or magazines at the library

Received reading recommendations

Asked for research or homework help

Used the West Grey Public Library's website

Downloaded e-books, e-audiobooks, or online magazines

Downloaded streaming media (e.g. Kanopy)

Used online databases and resources

Used the copier, scanner, fax, or printer

Conducted a meeting or met a customer/client

Used a work or study space

Socialized with friends

Let my young children play

Attended library programs and special events

Participated in or attended a community-led program (e.g., master gardeners, knitting circle, colouring club, etc.)

Attended a program at the library offered by a community partner

Used the public computers

Used public free Wi-Fi

Other (please specify)

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* 8. Since March 2020 (during pandemic restrictions) which of the following scenarios apply to you and your family? Please select all that apply.

Used the Library's external Wi-Fi (i.e. parking lots and grounds)

Used in-branch computer stations

Used printing, copying, or faxing services

Accessed information about COVID related supports (financial, mental health, etc.)

Received remote assistance for using an electronic device, app, or online service

Asked a question by telephone, social media, or e-mail

Used the kits (book clubs in a bag, Take & Make Craft Kits)

Placed material requests and picked-up items safely

Downloaded more e-books, e-audiobooks, online magazines or other digital content than before

Used the library as a warm place or for air conditioning

Attended virtual programs

Borrowed technology and/or Wi-Fi hotspots

Other (please specify)

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* 9. Have you made use of Public Library branches in other municipalities in the past 24 months?

Yes

If yes, please indicate which libraries and why you find these libraries useful to you

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* 10. Are you aware of the following programs and services offered by the West Grey Public Library? Please check all that apply.

Children's programs

Teen programs

Adult programs

Employment Resources/Partnerships

Local History and Genealogy

Technology Training

Free Wi-Fi

Reading recommendations and Information assistance

Home delivery service

Free online courses and learning resources

Downloadable e-Books, e-Magazines, or e-audiobooks in library or from home

Streaming movies and media (Kanopy)

Book clubs

Place holds and contactless pick-up of requested materials

French collection

Specialized Indigenous Programs

Book Bundles (Family Book Bag, etc.)

Inter-library loan

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* 11. Share your interest in these emerging services to support learning, research, and community growth for the businesses and residents of West Grey.

Other (please specify)

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* 12. How important are these aspects of a public library to you?

	Extremely important	Somewhat important	Not that important	Unimportant	No opinion
A feeling of openness and spaciousness	A feeling of openness and spaciousness Extremely important	A feeling of openness and spaciousness Somewhat important	A feeling of openness and spaciousness Not that important	A feeling of openness and spaciousness Unimportant	A feeling of openness and spaciousness No opinion
Plenty of parking	Plenty of parking Extremely important	Plenty of parking Somewhat important	Plenty of parking Not that important	Plenty of parking Unimportant	Plenty of parking No opinion
Multiple meeting rooms	Multiple meeting rooms Extremely important	Multiple meeting rooms Somewhat important	Multiple meeting rooms Not that important	Multiple meeting rooms Unimportant	Multiple meeting rooms No opinion
Meeting space for community groups	Meeting space for community groups Extremely important	Meeting space for community groups Somewhat important	Meeting space for community groups Not that important	Meeting space for community groups Unimportant	Meeting space for community groups No opinion
Outdoor spaces, reading gardens, playgrounds, and outdoor programs	Outdoor spaces, reading gardens, playgrounds, and outdoor programs Extremely important	Outdoor spaces, reading gardens, playgrounds, and outdoor programs Somewhat important	Outdoor spaces, reading gardens, playgrounds, and outdoor programs Not that important	Outdoor spaces, reading gardens, playgrounds, and outdoor programs Unimportant	Outdoor spaces, reading gardens, playgrounds, and outdoor programs No opinion
Small performance spaces for music, culture, plays, talks, etc.	Small performance spaces for music, culture, plays, talks, etc. Extremely important	Small performance spaces for music, culture, plays, talks, etc. Somewhat important	Small performance spaces for music, culture, plays, talks, etc. Not that important	Small performance spaces for music, culture, plays, talks, etc. Unimportant	Small performance spaces for music, culture, plays, talks, etc. No opinion
A feeling of community, making new friends, and meeting neighbours informally	A feeling of community, making new friends, and meeting neighbours informally Extremely important	A feeling of community, making new friends, and meeting neighbours informally Somewhat important	A feeling of community, making new friends, and meeting neighbours informally Not that important	A feeling of community, making new friends, and meeting neighbours informally Unimportant	A feeling of community, making new friends, and meeting neighbours informally No opinion
Learning and social programs	Learning and social programs Extremely important	Learning and social programs Somewhat important	Learning and social programs Not that important	Learning and social programs Unimportant	Learning and social programs No opinion
Desktop Computers	Desktop Computers Extremely important	Desktop Computers Somewhat important	Desktop Computers Not that important	Desktop Computers Unimportant	Desktop Computers No opinion
Children's area	Children's area Extremely important	Children's area Somewhat important	Children's area Not that important	Children's area Unimportant	Children's area No opinion
Teen area	Teen area Extremely important	Teen area Somewhat important	Teen area Not that important	Teen area Unimportant	Teen area No opinion
Small group computer training centre	Small group computer training centre Extremely important	Small group computer training centre Somewhat important	Small group computer training centre Not that important	Small group computer training centre Unimportant	Small group computer training centre No opinion
Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries	Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries Extremely important	Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries Somewhat important	Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries Not that important	Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries Unimportant	Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries No opinion
Internet Access / Wi-Fi	Internet Access / Wi-Fi Extremely important	Internet Access / Wi-Fi Somewhat important	Internet Access / Wi-Fi Not that important	Internet Access / Wi-Fi Unimportant	Internet Access / Wi-Fi No opinion
Individual and group study space	Individual and group study space Extremely important	Individual and group study space Somewhat important	Individual and group study space Not that important	Individual and group study space Unimportant	Individual and group study space No opinion
Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter)	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Extremely important	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Somewhat important	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Not that important	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Unimportant	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) No opinion
Laptop work areas with power / Wi-Fi	Laptop work areas with power / Wi-Fi Extremely important	Laptop work areas with power / Wi-Fi Somewhat important	Laptop work areas with power / Wi-Fi Not that important	Laptop work areas with power / Wi-Fi Unimportant	Laptop work areas with power / Wi-Fi No opinion
Collection of printed books	Collection of printed books Extremely important	Collection of printed books Somewhat important	Collection of printed books Not that important	Collection of printed books Unimportant	Collection of printed books No opinion
Collection of eBooks, e-audio, online magazines	Collection of eBooks, e-audio, online magazines Extremely important	Collection of eBooks, e-audio, online magazines Somewhat important	Collection of eBooks, e-audio, online magazines Not that important	Collection of eBooks, e-audio, online magazines Unimportant	Collection of eBooks, e-audio, online magazines No opinion
Collection of print magazines	Collection of print magazines Extremely important	Collection of print magazines Somewhat important	Collection of print magazines Not that important	Collection of print magazines Unimportant	Collection of print magazines No opinion
Collection of DVDs	Collection of DVDs Extremely important	Collection of DVDs Somewhat important	Collection of DVDs Not that important	Collection of DVDs Unimportant	Collection of DVDs No opinion
Quiet or Whisper Zones or space(s) for study, work, relaxing, and reading	Quiet or Whisper Zones or space(s) for study, work, relaxing, and reading Extremely important	Quiet or Whisper Zones or space(s) for study, work, relaxing, and reading Somewhat important	Quiet or Whisper Zones or space(s) for study, work, relaxing, and reading Not that important	Quiet or Whisper Zones or space(s) for study, work, relaxing, and reading Unimportant	Quiet or Whisper Zones or space(s) for study, work, relaxing, and reading No opinion
Access and try new pieces of technology available for learning and demonstration	Access and try new pieces of technology available for learning and demonstration Extremely important	Access and try new pieces of technology available for learning and demonstration Somewhat important	Access and try new pieces of technology available for learning and demonstration Not that important	Access and try new pieces of technology available for learning and demonstration Unimportant	Access and try new pieces of technology available for learning and demonstration No opinion
Sustainable (Green) practices in the operation and design of facilities	Sustainable (Green) practices in the operation and design of facilities Extremely important	Sustainable (Green) practices in the operation and design of facilities Somewhat important	Sustainable (Green) practices in the operation and design of facilities Not that important	Sustainable (Green) practices in the operation and design of facilities Unimportant	Sustainable (Green) practices in the operation and design of facilities No opinion
Play space for children	Play space for children Extremely important	Play space for children Somewhat important	Play space for children Not that important	Play space for children Unimportant	Play space for children No opinion
Children's specific computers and learning software	Children's specific computers and learning software Extremely important	Children's specific computers and learning software Somewhat important	Children's specific computers and learning software Not that important	Children's specific computers and learning software Unimportant	Children's specific computers and learning software No opinion

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* 13. How satisfied are you with the West Grey Public Library?

Not satisfied

Satisfied

Very Satisfied

Extremely satisfied

Not Applicable / No opinion

Not satisfied

Satisfied

Very Satisfied

Extremely satisfied

Not Applicable / No opinion

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* 14. If not satisfied, please indicate your reasons (Choose any that apply.)

Services don't meet my needs

Programs don't meet my needs

I do not feel welcome or I don't feel comfortable in the space

I am unaware of the programs offered

Items or materials wanted were out or unavailable

Difficult to get there while the library is open

Couldn't locate material on my subject

Material out-of-date

Not enough material on my interests

Long wait to check out books

Reading language not available

Staff not available

Staff not helpful

Library branch location is too far or inconvenient

I have a disability that restricts my access to the library

Other (please specify)

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* 15. Are you aware that West Grey Public Library is now late fine-free since March 2022?

Yes

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* 16. How would you rate the physical spaces at the West Grey Public Library's three branches?

	Inadequate	Fair	Very Good	Excellent	Not applicable/No opinion
Durham Branch	Durham Branch Inadequate	Durham Branch Fair	Durham Branch Very Good	Durham Branch Excellent	Durham Branch Not applicable/No opinion
Neustadt Branch	Neustadt Branch Inadequate	Neustadt Branch Fair	Neustadt Branch Very Good	Neustadt Branch Excellent	Neustadt Branch Not applicable/No opinion
Ayton [Normanby] Branch	Ayton [Normanby] Branch Inadequate	Ayton [Normanby] Branch Fair	Ayton [Normanby] Branch Very Good	Ayton [Normanby] Branch Excellent	Ayton [Normanby] Branch Not applicable/No opinion

Comments:

Question Title

* 17. Please rate the West Grey Public Library's Services:

Inadequate

Fair

Very good

Excellent

Not applicable / no opinion

Inadequate

Fair

Very good

Excellent

Not applicable / no opinion

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* 18. In your opinion, which are the most important roles the library should play in our community?

	Essential	Good to have	Neutral	Not needed in our community	Not applicable / no opinion
Community Hub and gathering place: The library is a central focus point for community activities, meetings and services.	Community Hub and gathering place: The library is a central focus point for community activities, meetings and services. Essential	Community Hub and gathering place: The library is a central focus point for community activities, meetings and services. Good to have	Community Hub and gathering place: The library is a central focus point for community activities, meetings and services. Neutral	Community Hub and gathering place: The library is a central focus point for community activities, meetings and services. Not needed in our community	Community Hub and gathering place: The library is a central focus point for community activities, meetings and services. Not applicable / no opinion
Computer and digital literacy support: The library makes available public access computers and provides computer and internet training, finding tools, safety, and orientation as needed.	Computer and digital literacy support: The library makes available public access computers and provides computer and internet training, finding tools, safety, and orientation as needed. Essential	Computer and digital literacy support: The library makes available public access computers and provides computer and internet training, finding tools, safety, and orientation as needed. Good to have	Computer and digital literacy support: The library makes available public access computers and provides computer and internet training, finding tools, safety, and orientation as needed. Neutral	Computer and digital literacy support: The library makes available public access computers and provides computer and internet training, finding tools, safety, and orientation as needed. Not needed in our community	Computer and digital literacy support: The library makes available public access computers and provides computer and internet training, finding tools, safety, and orientation as needed. Not applicable / no opinion
Bridging the digital divide: Providing internet, digital content, technology and support for all ages.	Bridging the digital divide: Providing internet, digital content, technology and support for all ages. Essential	Bridging the digital divide: Providing internet, digital content, technology and support for all ages. Good to have	Bridging the digital divide: Providing internet, digital content, technology and support for all ages. Neutral	Bridging the digital divide: Providing internet, digital content, technology and support for all ages. Not needed in our community	Bridging the digital divide: Providing internet, digital content, technology and support for all ages. Not applicable / no opinion
An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts.	An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts. Essential	An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts. Good to have	An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts. Neutral	An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts. Not needed in our community	An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts. Not applicable / no opinion
Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading.	Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading. Essential	Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading. Good to have	Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading. Neutral	Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading. Not needed in our community	Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading. Not applicable / no opinion
Community and local information: The library is a clearinghouse for local organizations, issues and services.	Community and local information: The library is a clearinghouse for local organizations, issues and services. Essential	Community and local information: The library is a clearinghouse for local organizations, issues and services. Good to have	Community and local information: The library is a clearinghouse for local organizations, issues and services. Neutral	Community and local information: The library is a clearinghouse for local organizations, issues and services. Not needed in our community	Community and local information: The library is a clearinghouse for local organizations, issues and services. Not applicable / no opinion
Reference Library: The library actively provides timely, accurate and useful information for community residents.	Reference Library: The library actively provides timely, accurate and useful information for community residents. Essential	Reference Library: The library actively provides timely, accurate and useful information for community residents. Good to have	Reference Library: The library actively provides timely, accurate and useful information for community residents. Neutral	Reference Library: The library actively provides timely, accurate and useful information for community residents. Not needed in our community	Reference Library: The library actively provides timely, accurate and useful information for community residents. Not applicable / no opinion
Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists.	Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists. Essential	Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists. Good to have	Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists. Neutral	Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists. Not needed in our community	Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists. Not applicable / no opinion
Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together.	Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together. Essential	Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together. Good to have	Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together. Neutral	Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together. Not needed in our community	Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together. Not applicable / no opinion
Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study.	Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study. Essential	Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study. Good to have	Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study. Neutral	Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study. Not needed in our community	Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study. Not applicable / no opinion
Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider.	Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider. Essential	Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider. Good to have	Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider. Neutral	Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider. Not needed in our community	Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider. Not applicable / no opinion
Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages.	Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages. Essential	Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages. Good to have	Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages. Neutral	Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages. Not needed in our community	Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages. Not applicable / no opinion
Services for newcomers to Canada and Grey County.	Services for newcomers to Canada and Grey County. Essential	Services for newcomers to Canada and Grey County. Good to have	Services for newcomers to Canada and Grey County. Neutral	Services for newcomers to Canada and Grey County. Not needed in our community	Services for newcomers to Canada and Grey County. Not applicable / no opinion
Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery.	Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery. Essential	Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery. Good to have	Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery. Neutral	Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery. Not needed in our community	Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery. Not applicable / no opinion
A social space for all ages	A social space for all ages Essential	A social space for all ages Good to have	A social space for all ages Neutral	A social space for all ages Not needed in our community	A social space for all ages Not applicable / no opinion

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* 19. What do you think are West Grey Public Library's greatest strengths?

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* 20. What would you like to change about the library?

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* 21. Imagining the future of West Grey Public Library, do you have any ideas or suggestions you’d like to share with us?

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* 22. What services and programs do you see the West Grey Public Library needing to focus on for the next four years?

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* 23. How would you rank the importance of public libraries to your community's vitality?

Not important

Important

Very Important

Extremely important

No opinion

Not important

Important

Very Important

Extremely important

No opinion

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* 24. Tell us about yourself.
Which West Grey community do you live in or near?

Elmwood

Durham

Neustadt

Ayton/Normanby

Glenelg Township

Bentinck Township

I don't live in West Grey

Other (please specify)

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* 25. Do you . . .? (Select all that apply)

Live in West Grey year round

Live in West Grey part of the year

Work in West Grey

Own a business in West Grey

Attend school in West Grey

Own property in West Grey

Vacation in West Grey

Commute from West Grey to my workplace

Commute to West Grey from my home

Live in a First Nation Community near West Grey

None of the above

Other (please specify)

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* 26. How long have you lived in West Grey?

Less than 1 year

1 to 5 years

6 to 10 years

More than 10 years

Generations

If you are not a current resident, where do you live?

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* 27. Which of the following best describes your household?

Single adult

Single parent family

Couple with children at home

Couple without children at home

More than one family

2 or more single adults

Other (please specify)

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* 28. Do you typically access the West Grey Public Library digital services from: (Select all that apply)

Home

School

Work

On my handheld device (phone, tablet, etc.)

On a desktop or Laptop

Local coffee shop / food service or other establishment with Wi-Fi

West Grey Public Library branch

None of the above

Other (please specify)

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* 29. Do you have reliable internet access at home?

Yes

Comments (optional)

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* 30. Do you have children living in your household? (Select all that apply)

Yes, under the age of 6

Yes, between the ages of 6 and 12

Yes, between the ages of 13 and 17

Yes, over the age of 18

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* 31. What is your gender?

Female

Male

Non-binary

Prefer not to disclose

Prefer to self-describe:

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* 32. What is your age?

Under 17

18-25

26 to 35

36 to 45

46 to 55

56 to 65

66 to 75

Over 76

Prefer not to disclose

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* 33. How has the pandemic affected you? (Select all that apply)

I am working from home more

I always worked from home, so few changes there

I am working from home exclusively

I have less paid work

I have less things to do (sports, entertainment, etc.)

I am learning online at school

I am unemployed

I am under-employed

I am increasingly supporting my children's education

I am online more

I am reading more

I am doing more activities outdoors

I am travelling less outside West Grey

I am engaging more with local businesses and organizations

I am living in another home outside West Grey

I am retired or retired during the pandemic

Other (please specify)

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* 34. Prior to the pandemic restrictions, how often did you physically visit any branch of the West Grey Public Library?

More than 5 times per month

1-5 times per month

at least once a month

At least quarterly

Annually

I do not go to West Grey Public Library in person

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* 35. For most of the pandemic period, which of the following best describes your current work location?

Working from home instead of my usual workplace

Working from home, which is my usual workplace

Still working at usual workplace outside my home

Unemployed

Retired

In school

Engaging in volunteer work

Other (please specify)

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* 36. What life changes are you planning or expecting in the next 24 months? (Check all that apply.)

Change employment

Change careers

Start a new or home-based business

Start or return to school

Graduate or complete a degree, diploma, certification, or accreditation

Move to a new home

Have children or add more children

Retire

Other (please specify)

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* 37. In what languages do you usually read? (Select all that apply)

English

Arabic

Dari

Cantonese

Farsi

French

German

Greek

Hindi

Italian

Japanese

Mandarin

Korean

Ojibway, Cree, OjiCree, etc.

Punjabi

Russian

Spanish

Tagalog

Vietnamese

Other (please specify)

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* 38. Would you like to be included in a focus group about the future of West Grey Public Library?

Yes (Please provide your e-mail address to next question)

No Thanks, just happy to contribute.

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* 39. Please provide your e-mail address to be invited to a focus group:

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* 40. To be entered into our draw to win a lovely local gift basket, submit your completed survey by May 23rd, 2022 and share your e-mail address. (Library employees are ineligible.)

No, thanks - just happy to help the West Grey Public Library!

Email (please share to be entered into the draw):

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100% of survey complete.

	Interested	Somewhat interested	Neutral	Not interested
Online events (authors, experts, etc.)	Online events (authors, experts, etc.) Interested	Online events (authors, experts, etc.) Somewhat interested	Online events (authors, experts, etc.) Neutral	Online events (authors, experts, etc.) Not interested
Attractions or parks passes	Attractions or parks passes Interested	Attractions or parks passes Somewhat interested	Attractions or parks passes Neutral	Attractions or parks passes Not interested
Partnerships with local groups and clubs	Partnerships with local groups and clubs Interested	Partnerships with local groups and clubs Somewhat interested	Partnerships with local groups and clubs Neutral	Partnerships with local groups and clubs Not interested
Courses and programs for credit or certification	Courses and programs for credit or certification Interested	Courses and programs for credit or certification Somewhat interested	Courses and programs for credit or certification Neutral	Courses and programs for credit or certification Not interested
Online courses and programs for computer and technical skills	Online courses and programs for computer and technical skills Interested	Online courses and programs for computer and technical skills Somewhat interested	Online courses and programs for computer and technical skills Neutral	Online courses and programs for computer and technical skills Not interested
Online courses for management and business skills	Online courses for management and business skills Interested	Online courses for management and business skills Somewhat interested	Online courses for management and business skills Neutral	Online courses for management and business skills Not interested
Online courses for hobbies and recreation	Online courses for hobbies and recreation Interested	Online courses for hobbies and recreation Somewhat interested	Online courses for hobbies and recreation Neutral	Online courses for hobbies and recreation Not interested
Online courses and programs for personal interests	Online courses and programs for personal interests Interested	Online courses and programs for personal interests Somewhat interested	Online courses and programs for personal interests Neutral	Online courses and programs for personal interests Not interested
Computer classroom lab for online learning	Computer classroom lab for online learning Interested	Computer classroom lab for online learning Somewhat interested	Computer classroom lab for online learning Neutral	Computer classroom lab for online learning Not interested
Trade Fairs, Volunteer Fairs, Employment Supports	Trade Fairs, Volunteer Fairs, Employment Supports Interested	Trade Fairs, Volunteer Fairs, Employment Supports Somewhat interested	Trade Fairs, Volunteer Fairs, Employment Supports Neutral	Trade Fairs, Volunteer Fairs, Employment Supports Not interested
Virtual Book Clubs	Virtual Book Clubs Interested	Virtual Book Clubs Somewhat interested	Virtual Book Clubs Neutral	Virtual Book Clubs Not interested
Café or Coffee Bar	Café or Coffee Bar Interested	Café or Coffee Bar Somewhat interested	Café or Coffee Bar Neutral	Café or Coffee Bar Not interested
Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter)	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Interested	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Somewhat interested	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Neutral	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Not interested
Pop-Up Library Services (at Community Events)	Pop-Up Library Services (at Community Events) Interested	Pop-Up Library Services (at Community Events) Somewhat interested	Pop-Up Library Services (at Community Events) Neutral	Pop-Up Library Services (at Community Events) Not interested
Book writing and publishing support	Book writing and publishing support Interested	Book writing and publishing support Somewhat interested	Book writing and publishing support Neutral	Book writing and publishing support Not interested
High School partnerships (to recruit event volunteers, provide research and homework help)	High School partnerships (to recruit event volunteers, provide research and homework help) Interested	High School partnerships (to recruit event volunteers, provide research and homework help) Somewhat interested	High School partnerships (to recruit event volunteers, provide research and homework help) Neutral	High School partnerships (to recruit event volunteers, provide research and homework help) Not interested
Services for small and medium-sized local businesses	Services for small and medium-sized local businesses Interested	Services for small and medium-sized local businesses Somewhat interested	Services for small and medium-sized local businesses Neutral	Services for small and medium-sized local businesses Not interested
Personal research service and support (by appointment)	Personal research service and support (by appointment) Interested	Personal research service and support (by appointment) Somewhat interested	Personal research service and support (by appointment) Neutral	Personal research service and support (by appointment) Not interested
Meeting and study room bookings	Meeting and study room bookings Interested	Meeting and study room bookings Somewhat interested	Meeting and study room bookings Neutral	Meeting and study room bookings Not interested
Computer and Laptop bookings	Computer and Laptop bookings Interested	Computer and Laptop bookings Somewhat interested	Computer and Laptop bookings Neutral	Computer and Laptop bookings Not interested
New Release Book/DVD/CD vending machines	New Release Book/DVD/CD vending machines Interested	New Release Book/DVD/CD vending machines Somewhat interested	New Release Book/DVD/CD vending machines Neutral	New Release Book/DVD/CD vending machines Not interested
Holds pick-up lockers	Holds pick-up lockers Interested	Holds pick-up lockers Somewhat interested	Holds pick-up lockers Neutral	Holds pick-up lockers Not interested
Borrowing hotspots (home Wi-Fi)	Borrowing hotspots (home Wi-Fi) Interested	Borrowing hotspots (home Wi-Fi) Somewhat interested	Borrowing hotspots (home Wi-Fi) Neutral	Borrowing hotspots (home Wi-Fi) Not interested
Health, Nutrition, Wellness, and Cooking events and clubs	Health, Nutrition, Wellness, and Cooking events and clubs Interested	Health, Nutrition, Wellness, and Cooking events and clubs Somewhat interested	Health, Nutrition, Wellness, and Cooking events and clubs Neutral	Health, Nutrition, Wellness, and Cooking events and clubs Not interested
Local history and Museum displays and events	Local history and Museum displays and events Interested	Local history and Museum displays and events Somewhat interested	Local history and Museum displays and events Neutral	Local history and Museum displays and events Not interested
Expanded borrowing of 'things": for example Baking molds, educational toys, musical instruments, digital devices, sports equipment, etc.	Expanded borrowing of 'things": for example Baking molds, educational toys, musical instruments, digital devices, sports equipment, etc. Interested	Expanded borrowing of 'things": for example Baking molds, educational toys, musical instruments, digital devices, sports equipment, etc. Somewhat interested	Expanded borrowing of 'things": for example Baking molds, educational toys, musical instruments, digital devices, sports equipment, etc. Neutral	Expanded borrowing of 'things": for example Baking molds, educational toys, musical instruments, digital devices, sports equipment, etc. Not interested

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* 1. Do you currently have a library card with the West Grey Public Library?

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* 2. Have you visited any of these West Grey Public Library branches? (Select all that apply)

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* 3. If you do not use the West Grey Public Library regularly, why not? (Check any that apply.)

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* 4. Which social and online applications do you use? (Check all that apply.)

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* 5. Do you follow West Grey Public Library on any of our social media channels? (Facebook, and Instagram)

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* 6. What do you like most about the West Grey Public Library?

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* 7. In the 12 months prior to the pandemic, how did you or your family make use of the West Grey Public Library? (Check all that apply.)

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* 8. Since March 2020 (during pandemic restrictions) which of the following scenarios apply to you and your family? Please select all that apply.

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* 9. Have you made use of Public Library branches in other municipalities in the past 24 months?

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* 10. Are you aware of the following programs and services offered by the West Grey Public Library? Please check all that apply.

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* 11. Share your interest in these emerging services to support learning, research, and community growth for the businesses and residents of West Grey.

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* 12. How important are these aspects of a public library to you?

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* 13. How satisfied are you with the West Grey Public Library?

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* 14. If not satisfied, please indicate your reasons (Choose any that apply.)

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* 15. Are you aware that West Grey Public Library is now late fine-free since March 2022?

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* 16. How would you rate the physical spaces at the West Grey Public Library's three branches?

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* 17. Please rate the West Grey Public Library's Services:

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* 18. In your opinion, which are the most important roles the library should play in our community?

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* 19. What do you think are West Grey Public Library's greatest strengths?

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* 20. What would you like to change about the library?

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* 21. Imagining the future of West Grey Public Library, do you have any ideas or suggestions you’d like to share with us?

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* 22. What services and programs do you see the West Grey Public Library needing to focus on for the next four years?

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* 23. How would you rank the importance of public libraries to your community's vitality?

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* 24. Tell us about yourself. Which West Grey community do you live in or near?

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* 25. Do you . . .? (Select all that apply)

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* 26. How long have you lived in West Grey?

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* 27. Which of the following best describes your household?

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* 28. Do you typically access the West Grey Public Library digital services from: (Select all that apply)

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* 29. Do you have reliable internet access at home?

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* 30. Do you have children living in your household? (Select all that apply)

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* 31. What is your gender?

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* 32. What is your age?

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* 33. How has the pandemic affected you? (Select all that apply)

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* 34. Prior to the pandemic restrictions, how often did you physically visit any branch of the West Grey Public Library?

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* 35. For most of the pandemic period, which of the following best describes your current work location?

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* 36. What life changes are you planning or expecting in the next 24 months? (Check all that apply.)

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* 37. In what languages do you usually read? (Select all that apply)

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* 38. Would you like to be included in a focus group about the future of West Grey Public Library?

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* 39. Please provide your e-mail address to be invited to a focus group:

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* 40. To be entered into our draw to win a lovely local gift basket, submit your completed survey by May 23rd, 2022 and share your e-mail address. (Library employees are ineligible.)

* 24. Tell us about yourself.
Which West Grey community do you live in or near?