1.

* 1. How often do you use 711 or traditional relay weekly?

* 2. How did you find out about the product?

* 3. Generally, how do communicate using traditional Relay? (Please check all that apply)

* 4. What features do you like?

* 5. What do you want to see added to Sprint IP Product?

* 6. How would you rate your Sprint Relay experience?

  Poor Fair Average Good Excellent N/A
Speed of connecting to an Agent
Agent typing quality
Agent typing speed
Operator friendliness
Ability to convey emotion
Ability to control the call

* 7. Any comments or suggestions for improvement?

* 8. Would you recommend this service to your friends?

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