Premier Physical Therapy Services

Thank you for choosing Premier Physical Therapy Services for your physical therapy needs. It is very important to us to provide the best service possible. The feedback is kept confidential and will only assist us in providing quality care to you and future patients.

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* 2. When did you last receive treatment?

Date / Time

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* 4. Reception (Customer Service)

  Strongly Disagree Disagree Neither Disagree Nor Agree Agree Strongly Agree N/A
I was greeted graciously on the phone and at the front desk.
The customer service (office) representative was eager to help.
My questions were answered to my expectations.
My finanical responsibilities were explained at my first visit.
My copay and/or balance was collected at time of service.
Overall, I am very satisfied with the customer service provided by Premier Physical Therapy.

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* 5. Treatment (Therapist)

  Strongly Disagree Disagree Neither Disagree Nor Agree Agree Strongly Agree
I feel the therapist spent an acceptable amount of quality time with me during treatment.
The therapist was highly skilled and assisted me in obtaining my goals.
The therapist listened to my concerns and answered my questions respectfully.
I am completely satisifed with the services received from this therapist.
I would recommend this therapist to others.

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* 6. Support Staff (Athletic Trainer/Aide)

  Strongly Disagree Disagree Neither Disagree Nor Agree Agree Strongly Agree N/A
Staff was qualified and knowledgable.
Exercises were explained to my satisfaction and my questions were answered respectfully.
Staff was attentive, understanding and polite.
Gym/treatment rooms were kept clean and organized.

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* 7. Billing

  Strongly Disagree Disagree Neither Disagree Nor Agree Agree Strongly Agree N/A
Billing staff was knowledgable and professional.
My questions were answered to my expectations.
Overall, I am complete satisfied with my billing experience.

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* 8. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

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* 9. Please provide us with any additional comments.  If you would like to have someone from our office contact you, please provide your contact information below.

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