SKCCU Member Satisfaction Survey 2019

This survey is designed to assist the SKCCU with improving the service being offered to you, its valued members.

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* 1. How did you find out about the services offered by the St Kitts Co-operative Credit Union Limited?

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* 2. What is your age range

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* 3. What is your gender?

Service Checklist 

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* 4. Service Checklist

  Excellent  Good Average  Fair Poor
Staff was available in a timely manner
Staff greeted you offered to help you
Staff was friendly, courteous, and cheerful throughout the transaction 
Staff answered your questions when you asked 
Staff showed knowledge of the products or services
Staff offered pertinent advice 
Staff informed you more products and services offered by the institution 
Overall, how would you rate our customer service delivery?

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* 5. What did you like best about our customer service?

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* 6. Which Department needs to most improvement as it relates to the delivery of the customer service?

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* 7. Is there another service you would want the SKCCU to offer? if yes what is that service?

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* 8. How Likely are you to use the services of the SKCCU again?

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* 9. How likely are you to recommend St Kitts Co-operative Credit Union to a family member or friend?

0 of 9 answered
 

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