New Hampshire Insurance Department - Customer Satisfaction Survey

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* 1. The Consumer Services Officer who handled my case was professional and courteous.

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* 2. The Officer who handled my case was knowledgeable about the issues of my complaint and conducted a thorough and fair investigation.

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* 3. Relative to the complexity of my complaint, the investigation of my concerns was completed in a timely manner.

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* 4. The following statement best characterizes my experience with the Department?

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* 5. Based on my experience with the Department, I would recommend the Department’s Consumer Services Division to others?

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* 6. How did you hear about the NH Insurance Department?

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* 7. For training purposes, please provide the name of the Officer who handled your case, your case number or name, and any additional comments that will help the Department improve customer service.

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