Welcome to the 2017 Customer Satisfaction Survey

I trust this year's survey greets you with a new outlook on our industry when compared to the last few.  At Brake Supply we have a core value of staying customer focused and continually exploring new ways to improve the service you receive when  trusting us with your component exchanges, repair & returns and the availability of brand name heavy equipment replacement parts. This is why we are contacting you and asking for your opinion on the service and support you have received from Brake Supply over the past year.

By sending in your response to our brief survey, you will help shape the future of new products and services Brake Supply will provide to benefit you and your company’s performance. We strive to earn the reputation of being your preferred heavy equipment supplier by having components available when you need them along with the ultimate goal of lowering your equipment's overall operating cost- per-hour.

Our survey is 17 questions and should take about 10 minutes or less to complete.

Please be open with your feedback and the more specific you are, the more it helps. It’s only with your honest suggestions that we can make improvements and find better ways to meet your needs.

Each of our team members come to work each day with a common mission to repair and service your equipment beyond your expectations.  We take deep pride in having the opportunity to do work for you and having the talent on our team to serve a variety of customers in the mining, heavy industrial, marine and oil & gas markets.

Thank you for your business and I want to wish you all the best for 2017.

Sincerely,

David Koch
President & CEO
Brake Supply Company

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