We are seeking your feedback on the current Clean City Awards Scheme to help shape future improvements and increase engagement across the member community. Your input is highly valued and will remain confidential.

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* 1. Contact email

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* 2. Name

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* 3. Business / organisation, and first line of address

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* 4. Which CCAS membership category do you belong to?

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* 5. If you have been a member for more than 5 years, you will have experienced both the previous and current versions of the scheme. How do you feel about the scheme changes over that time?

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* 6. What were your reasons for joining the CCAS? (Select all that apply)

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* 7. Are there any barriers or challenges you typically face when trying to renew CCAS membership?
(Select all that apply)

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* 8. What would make the CCAS membership sign-up or renewal process easier for you?

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* 9. How important is being a member of the CCAS to your business/organisation? (on a scale of 1 to 5, where 5 is very important)

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* 10. In a few words, tell us why

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* 11. Do you think being a CCAS member has improved your business/organisation image and/or reputation?

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* 12. Do you think being a CCAS member has improved your business/organisation environmental performance? (e.g. recycling rate, reusing more, better staff engagement)

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* 13. Which words best reflect your perception of the CCAS? (Select all that apply)

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* 14. To what extent do you agree with the following statements about the CCAS?

  Strongly agree Agree Neutral Disagree Strongly disagree
The CCAS is well-recognised within the City of London and/or among peers
The CCAS represents high standards of environmental performance
The CCAS has a positive public image
Being associated with the CCAS adds credibility to my business
Being associated with the City of London adds credibility to my business
The CCAS reflects modern sustainability values and priori
The CCAS brand needs refreshing or updating

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* 15. How have you found the award entry process? (Select all that apply)

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* 16. Which of the following potential changes to award categories would you support? (Please select all that apply)

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* 17. How do you prefer to hear about updates, opportunities, and deadlines from the CCAS (e.g. award applications, events, news)?
Please select all that apply

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* 18. How interesting/useful do you find the following newsletter content? (rate each on a scale of 1 to 5, where 5 is very interesting and/or useful)

  1 2 3 4 5
Case studies / success stories
Industry updates
CCAS news and reminders
Event announcements

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* 19. How useful do you find the CCAS website?

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* 20. What improvements would you like to see to the website?

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* 21. On which social media channels do you follow or engage with CCAS? (Select all that apply)

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* 22. What types of social media content would you like to see more of from CCAS? (Select all that apply)

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* 23. What prevents you from attending CCAS engagement opportunities? (Tick all that apply)

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* 24. What type of engagement opportunities would you find most valuable going forward? (Tick all that apply)

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* 25. What time of day are you more likely to attend an event? (Select all that apply)

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* 26. What do you most value about the Awards Ceremony? (Tick all that apply)

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* 27. Any suggestions for improvements to the awards ceremony that you’d like to see?

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* 28. Which other City/other environmental schemes is your business/organisation part of? (Select all that apply)

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* 29. Would you recommend the CCAS to other businesses and organisations?

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* 30. What would encourage you to be more actively involved in the CCAS and keep signing up for future years?

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* 31. Any other comments or suggestions?

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