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Thank you for taking our brief customer experience survey. This 8 question survey should take you less than 10 minutes to complete. 

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* 1. What was your last experience with Broad River Water Authority?

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* 2. What time of day are you most likely to engage with BRWA? Either by phone, website, billpay, etc?

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* 3. How would you rate your overall satisfaction with BRWA?

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i We adjusted the number you entered based on the slider’s scale.

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* 4. How would you rate the value of the service BRWA provides for the money?

0 10
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i We adjusted the number you entered based on the slider’s scale.

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* 5. How easy was it to interact with BRWA during your last experience? What made it that way?

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* 6. Have you been able to find the information you need regarding your account and service with BRWA on our website or other social media pages?

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* 7. Would you be interested in learning more about how our water system works? If so, which of the following would interest you? Check all that apply.

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* 8. What can we do to improve your experience with us? Check all that apply.

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