Customer Survey

1. We want to know what you think!

Thank you for visiting the American Job Center in your area. Your assistance in completing this survey will help us to improve and expand our services.

Thank you again for your participation!

Please complete all fields below.

Question Title

* 1. Please complete all fields below.

Name:

City/Town:

Email Address:

Phone Number:

Is this your first visit to the American Job Center?

Question Title

* 2. Is this your first visit to the American Job Center?

Yes

What was your main reason for visiting the American Job Center?

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* 3. What was your main reason for visiting the American Job Center?

I am currently unemployed and seeking a job

I am seeking information about training

I am currently employed, but seeking a better job in my present field

I am currently employed and seeking a career change

Would it be more convenient for you to use the American Job Center at any of the below times?

Question Title

* 4. Would it be more convenient for you to use the American Job Center at any of the below times?

4:30-6:00pm

6:00-8:00pm

On Saturday

The regular hours work fine for me

Please rate each of the following items based on your service experience with the American Job Center.

Staff I dealt with were...

Question Title

* 5. Please rate each of the following items based on your service experience with the American Job Center.

Staff I dealt with were...

	Poor	Fair	Good	Excellent
Informative	Informative Poor	Informative Fair	Informative Good	Informative Excellent
Professional	Professional Poor	Professional Fair	Professional Good	Professional Excellent
Respectful	Respectful Poor	Respectful Fair	Respectful Good	Respectful Excellent
Friendly	Friendly Poor	Friendly Fair	Friendly Good	Friendly Excellent
Helpful	Helpful Poor	Helpful Fair	Helpful Good	Helpful Excellent

Please rate each of the following items based on your service experience with the American Job Center.

Answers to my questions were...

Question Title

* 6. Please rate each of the following items based on your service experience with the American Job Center.

Answers to my questions were...

	Poor	Fair	Good	Excellent
Clear and Understandable	Clear and Understandable Poor	Clear and Understandable Fair	Clear and Understandable Good	Clear and Understandable Excellent
Helpful	Helpful Poor	Helpful Fair	Helpful Good	Helpful Excellent

How satisfied were you with the services you received from the American Job Center?

Question Title

* 7. How satisfied were you with the services you received from the American Job Center?

Very satisfied

Somewhat satisfied

Somewhat dissatisfied

Very dissatisfied

How satisfied were you with the Resource Center?

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* 8. How satisfied were you with the Resource Center?

Very satisfied

Somewhat satisfied

Somewhat dissatisfied

Very dissatisfied

How did you find out about the American Job Center in your area?

Question Title

* 9. How did you find out about the American Job Center in your area?

Do you have any recommendations of other services we could provide or how we could be doing a better job?

Thank you for visiting the American Job Center in your area. Your assistance in completing this survey will help us to improve and expand our services.Thank you again for your participation!

Question Title

* 1. Please complete all fields below.

Question Title

* 2. Is this your first visit to the American Job Center?

Question Title

* 3. What was your main reason for visiting the American Job Center?

Question Title

* 4. Would it be more convenient for you to use the American Job Center at any of the below times?

Question Title

* 5. Please rate each of the following items based on your service experience with the American Job Center.Staff I dealt with were...

Question Title

* 6. Please rate each of the following items based on your service experience with the American Job Center.Answers to my questions were...

Question Title

* 7. How satisfied were you with the services you received from the American Job Center?

Question Title

* 8. How satisfied were you with the Resource Center?

Question Title

* 9. How did you find out about the American Job Center in your area?

Question Title

* 10. Do you have any recommendations of other services we could provide or how we could be doing a better job?

Thank you for visiting the American Job Center in your area. Your assistance in completing this survey will help us to improve and expand our services.

Thank you again for your participation!

* 5. Please rate each of the following items based on your service experience with the American Job Center.

Staff I dealt with were...

* 6. Please rate each of the following items based on your service experience with the American Job Center.

Answers to my questions were...