KVFCU Member Feedback

Help us enhance your member experience.

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* 1. Please provide your name and phone number so we can follow up with any comments, questions, or concerns.

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* 2. What service are you reflecting on?

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* 3. Date of Service

Date

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* 4. What KV team member assisted you?

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* 5. Overall, how would you rate the quality of your member service experience?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

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* 6. How well did we understand your questions and concerns?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 7. How much time did it take us to address your questions and concerns?

Much shorter than expected

Shorter than expected

About what I expected

Longer than expected

Much longer than expected

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* 8. How likely is it that you would recommend KVFCU to friends or family?

NOT AT ALL LIKELY

EXTREMELY LIKELY

NOT AT ALL LIKELY

EXTREMELY LIKELY

KVFCU Member FeedbackHelp us enhance your member experience.

Question Title

* 1. Please provide your name and phone number so we can follow up with any comments, questions, or concerns.

Question Title

* 2. What service are you reflecting on?

Question Title

* 3. Date of Service

Question Title

* 4. What KV team member assisted you?

Question Title

* 5. Overall, how would you rate the quality of your member service experience?

Question Title

* 6. How well did we understand your questions and concerns?

Question Title

* 7. How much time did it take us to address your questions and concerns?

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* 8. How likely is it that you would recommend KVFCU to friends or family?

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* 9. Do you have additional comments or feedback?

KVFCU Member Feedback

Help us enhance your member experience.