Brewery Arts Customer Survey - SPRING 2013 Our goal is to constantly improve the quality of our events programme, classes, workshops and services to you, our customer. This can only be achieved with your help and feedback, so we would be most grateful if you could spare a few moments to complete this form. Please be assured that the information provided is strictly confidential, and for evaluation purposes only. Rating System: 1= Very poor, 2= Poor, 3= OK, 4= Good,5= Very Good, Question Title * 1. Please tell us what you think of the variety of performances and breadth of the appeal of our programme, workshops & classes in the Spring season brochure (January to April)Rating System:1= Very poor, 2= Poor, 3= OK, 4= Good,5= Very Good, 1 2 3 4 5 Music Music 1 Music 2 Music 3 Music 4 Music 5 Theatre Theatre 1 Theatre 2 Theatre 3 Theatre 4 Theatre 5 Dance Dance 1 Dance 2 Dance 3 Dance 4 Dance 5 Comedy Comedy 1 Comedy 2 Comedy 3 Comedy 4 Comedy 5 Visual Arts Visual Arts 1 Visual Arts 2 Visual Arts 3 Visual Arts 4 Visual Arts 5 Brewery Youth Arts Classes Brewery Youth Arts Classes 1 Brewery Youth Arts Classes 2 Brewery Youth Arts Classes 3 Brewery Youth Arts Classes 4 Brewery Youth Arts Classes 5 Adult Education Adult Education 1 Adult Education 2 Adult Education 3 Adult Education 4 Adult Education 5 Cinema Cinema 1 Cinema 2 Cinema 3 Cinema 4 Cinema 5 Question Title * 2. If you have attended an event at The Brewery tell us what you think of the quality of our programme content, classes & workshops this season (January to April).Rating System: 1= Very poor, 2= Poor, 3= OK, 4= Good,5= Very Good, 1 2 3 4 5 Music Music 1 Music 2 Music 3 Music 4 Music 5 Theatre Theatre 1 Theatre 2 Theatre 3 Theatre 4 Theatre 5 Dance Dance 1 Dance 2 Dance 3 Dance 4 Dance 5 Comedy Comedy 1 Comedy 2 Comedy 3 Comedy 4 Comedy 5 Visual Arts Visual Arts 1 Visual Arts 2 Visual Arts 3 Visual Arts 4 Visual Arts 5 Brewery Youth Arts Classes Brewery Youth Arts Classes 1 Brewery Youth Arts Classes 2 Brewery Youth Arts Classes 3 Brewery Youth Arts Classes 4 Brewery Youth Arts Classes 5 Adult Education Adult Education 1 Adult Education 2 Adult Education 3 Adult Education 4 Adult Education 5 Cinema Cinema 1 Cinema 2 Cinema 3 Cinema 4 Cinema 5 Question Title * 3. Tell us what you would like to see more or less of at the Brewery? More Right amount on offer now Less Music Music More Music Right amount on offer now Music Less Theatre Theatre More Theatre Right amount on offer now Theatre Less Dance Dance More Dance Right amount on offer now Dance Less Comedy Comedy More Comedy Right amount on offer now Comedy Less Visual Arts Visual Arts More Visual Arts Right amount on offer now Visual Arts Less Youth Arts Classes Youth Arts Classes More Youth Arts Classes Right amount on offer now Youth Arts Classes Less Adult Education Classes Adult Education Classes More Adult Education Classes Right amount on offer now Adult Education Classes Less Cinema Cinema More Cinema Right amount on offer now Cinema Less Question Title * 4. Are there any artists/theatre/dance/workshops/classes you would like to see at the Brewery Question Title * 5. Please tell us what was your favourite event/workshop/class from this season. Question Title * 6. Tell us what you think about the quality of our communication methods.Rating System: 1= Very poor, 2= Poor, 3= OK, 4= Good,5= Very Good, 1 2 3 4 5 Seasonal brochure? Seasonal brochure? 1 Seasonal brochure? 2 Seasonal brochure? 3 Seasonal brochure? 4 Seasonal brochure? 5 Website? Website? 1 Website? 2 Website? 3 Website? 4 Website? 5 E-newsletter? E-newsletter? 1 E-newsletter? 2 E-newsletter? 3 E-newsletter? 4 E-newsletter? 5 Question Title * 7. If you have any specific feedback about our communication methods please use this box Question Title * 8. Tell us about the level of customer service given by Brewery staff.Rating System: 1= Very poor, 2= Poor, 3= OK, 4= Good,5= Very Good, 1 2 3 4 5 Box Office Box Office 1 Box Office 2 Box Office 3 Box Office 4 Box Office 5 Front of House Front of House 1 Front of House 2 Front of House 3 Front of House 4 Front of House 5 Bars Bars 1 Bars 2 Bars 3 Bars 4 Bars 5 Restaurant Restaurant 1 Restaurant 2 Restaurant 3 Restaurant 4 Restaurant 5 Warehouse Cafe Warehouse Cafe 1 Warehouse Cafe 2 Warehouse Cafe 3 Warehouse Cafe 4 Warehouse Cafe 5 Question Title * 9. If you have specific feedback on customer service at The Brewery (good or bad) please use this box. Question Title * 10. Did you know the Cafe in The Forest, Grizedale is run by the Brewery Arts Centre? Yes No Question Title * 11. Would you travel to Grizedale to see a performance or attend a workshop? Yes No Comments Done