* 1. Where do you go to get information about serivces and account types that HFBCU has to offer? (Select the top two that apply)

* 2. What is the most valuable account type that you use?

* 3. If you do not have a checking at HFBCU, please indicate the reason that has caused this...

* 4. If HFBCU is not your pirmary financial institution, let us know what we can do to earn your business...

* 5. How important is it for HFBCU to offer a mobile banking application, aside from what is currently available online with Perfect Teller or thru the phone system Sybil?

* 6. When thinking about fees, how would you rate HFBCU's fee prices compared to other financial institutions?

* 7. What do you think about free electronic statements accessilbe online with Perfect Teller and email notification when they are available?

* 8. Do you like the HFBCU website, www.hfbcu.com?

* 9. You can access your account at nationside Service Center locations and outlets. What are your thoughts on these locations?

* 10. If you would like to be entered into the drawing for a $25 Gas Card please fill in your name and email to be notified. ** Please remember, any answers you have provided are confidential, and are not attached to your information once submitted ** Thank you for your reponse!

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