MARS Fishcare Consumer Feedback Survey Thank you for clicking! Your feedback is very important to us. Question Title 1. How did you first contact our Technical Service Team? Phone Email or Website Social Media Online Review Site Next Question Title 2. How well did our Technical Service representative answer your question or solve your problem? Extremely well Quite well Moderately well Slightly well Not at all well Next Question Title 3. How knowledgeable did our Technical Service representative seem to you? Extremely knowledgeable Quite knowledgeable Moderately knowledgeable Slightly knowledgeable Not at all knowledgeable Next Question Title 4. Which of these apply to your aquarium(s)? Freshwater - Tropical & Betta Freshwater - African Cichlid Freshwater - Goldfish and Koi Freshwater - Turtle Freshwater - Plants Brackish Saltwater - Fish Only Saltwater - Fish and Reef Saltwater - Reef Only Outdoor Pond Other (please specify) Next Question Title 5. Which of the these types of API Products do you keep on hand for your underwater world? Water Conditioners Water Testing Liquid Kits or Strips Medications Food PH Control Products Nitrifying (Cycle) Bacteria Sludge Destroyer Products Salt Water Clarity Products Algae Control Filters and Filter Media Aquatic Plant Fertilizers/Substrate Reef Support Supplements/Additives Cleaning Spray and Aquarium Tools/Scrapers Other (please specify) Next Question Title 6. For which of the these types of products do you use a competitor brand and not a API product? Water Conditioners Liquid Water Testing Liquid Kits or Strips Medications Food PH Control Products Nitrifying (Cycle) Bacteria Sludge Destroyer Products Salt Water Clarity Products Algae Control Filters and Filter Media Aquatic Plant Fertilizers/Substrate Reef Support Supplements/Additives Cleaning Spray and Aquarium Tools/Scrapers Other (please specify) Next Question Title 7. The specific details of the product inquiry (including lot numbers and response times) have already been logged in our system and will be used to drive the continuous improvement of our products and services. If you have any additional comments or concerns about your overall experience and the API brand, please list them below. Next SUBMIT