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The Summit Customer Survey

1.To start, what is your zip code?
2.We promise not to tell, but we'd love to know what age group you fall into.
3.We celebrate and welcome everyone in our community, what gender do you identify with?
4.How likely would you recommend The Summit to a friend or colleague on a scale of 1-10, with 10 being highly recommend?
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5.It's not the number, it's the "why" that matters most. Please share why you chose that rating.
6.On average, how much do you spend in a visit to The Summit?
7.How often are you visiting The Summit?
8.What would entice you to visit The Summit more frequently?
9.Please rate the cleanliness throughout The Summit from your last visit on a scale of 1-10, 10 being very clean.
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10.Have you attended an event at The Summit in the last year?
11.What types of events are you most likely to attend? Select all that apply.
12.What do you think The Summit needs more of?
13.What specific brands would you like to see come to The Summit?
14.Which The Summit information would you like to hear more about?
15.What's your favorite way to get the scoop from The Summit about all the exciting things going on at our center? Select all that apply.
16.We’re currently exploring a new loyalty program for The Summit and we want to hear from you! What types of benefits are most important to you when deciding to participate in a loyalty program? Select multiple options.
17.Have you seen any shopping center advertisements or promotions recently (e.g., email, social media, local influencers, advertising)?
18.How often do you visit the food court or restaurants at the mall in a month?
19.How would you rate the variety and quality of food options at the mall?
20.Have you encountered any security or safety concerns at the mall in the last year?
21.How safe do you feel when visiting the mall?
22.Your feedback matters to us! Share your thoughts, questions, or bright ideas to help us make The Summit even more amazing!
23.Drop your email to be entered for a chance to win a $350 gift card to a retailer of your choice. View sweepstakes rules at thesummitbirmingham.com!