WIN A $25 GIFT CERTIFICATE TO APPLEBEES
Da-Com is committed to customer satisfaction. In an effort to continually provide the best possible service to your organization, we ask that you provide us feedback about our performance and input as to how we could serve you better. Please take a moment to fill out the survey below. Your complete response automatically enters you in our monthly drawing. See details at the bottom of this survey.

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* 1. Please answer (at least) the questions that are followed by an asterisk.

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* 2. Level of customer service you received when you placed your service call

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* 3. Responsiveness of technician

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* 4. Did our technician phone or arrive within 1 hour after you placed your call?

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* 5. Was service technician courteous and professional in appearance

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* 6. Made you feel important as a client and listened to your needs

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* 7. Cleanliness of equipment after repair

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* 8. Was the problem resolved to your satisfaction?

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* 9. If no, please explain why

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* 10. Your overall impression of Da-Com service

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* 11. Would you recommend Da-Com to a friend or colleague?

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* 12. Would you like a manager to contact you regarding this survey and/or the quality of the service you received?

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* 13. What can we do to improve the service we provide to your organization?

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* 14. Additional comments/ideas

WIN A $25 GIFT CERTIFICATE:
Da-Com conducts a monthly drawing from all survey responses.
The customers who submit the winning surveys will be entered to win one of three gift certificates to Applebees.


If we can ever be of assistance, don't hesitate to contact our Customer Support Center at 314-442-2800 or 866-489-8303.

We truly appreciate your business!

"If you are filling out multiple surveys for multiple machines please close out of internet explorer and go back into the survey to complete each survey."

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