Customer Survey Fall 2018 Question Title * 1. How likely is it that you would recommend Aaron's Greenscape to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. How well do our products and services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 3. How would you rate the quality of our products and services? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 4. How would you rate the value for money spent? Excellent Above average Average Below average Poor OK Question Title * 5. How responsive have we been? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 6. If you have contacted our office, how Friendly | Professional was the office staff? Extremely Friendly | Professional Very Friendly | Professional Somewhat Friendly | Professional Not so Friendly | Professional Not at all Friendly | Professional OK Question Title * 7. Why do you have lawn care? -Check all that are important to you. Enjoy having a beautiful outdoor room Saving money compared to doing it yourself Saving time on lawn care chores I don't like messing with chemicals / storing chemicals Free service calls for weeds, even if it rains more making more weeds Having a expert on call when problems arise OK Question Title * 8. Whom is the primary person mowing your lawn? You / Your Partner Kid / Kids Neighbor Pay someone you know Company / Service OK Question Title * 9. Would you be interested in Aaron's Greenscape providing setup & maintenance of an automated mowing system? Yes Maybe No OK Question Title * 10. With the Record rains in 2018 that created ideal conditions for weeds and additionally slowed routing with fewer hours to work, how well did Aaron's Greenscape keep the larger number of weeds under control on your lawn? Extremely well Very well Somewhat well Not so well Not well at all OK Question Title * 11. What is your preferred way to communicate with us? E-mail Standard Mail Telephone Text Facebook Messenger OK Question Title * 12. How well does Aaron's Greenscape keep you informed on what you need to know? Exceeded expectations Met expectations Below expectations OK Question Title * 13. Overall how many stars would you give Aaron's Greenscape? OK Question Title * 14. If you could change anything about Aaron's Greenscape or if you have additional comments about your experience please tell us below. OK Question Title * 15. It's your choice - If you leave your name or customer number, you will automatically qualify for special 1998 pricing on a new service of your choice (25-50% discount in many cases). Additionally, if you give us your name or customer number we may be able to better address any concerns or comments made or leave blank and your survey will be anonymous. Thanks for taking the time! OK DONE