Consider the ten critical success factors for project implementation. On the following pages, each of the ten critical success factors (plus an additional overall performance category) are listed separately, along with a series of statements relating to that factor. Select the circle which indicates the extent to which you agree or disagree with that statement as it relates to your project.



Project Mission: Initial clarity of goals and general direction


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* 1. The basic goals of the project were made clear to the project team.

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* 2. The results of the project will benefit the parent organization.

Top Management Support: Willingness of top management to provide necessary resource and authority power for project success.

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* 3. Upper management will be responsive to our requests for additional resources, if the need arises.

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* 4. Upper management shares responsibility with the project team for ensuring the project's success.

PROJECT SCHEDULE/ PLAN: A detailed specification of the individual action steps required for project implementation.

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* 5. There is a detailed plan (including time schedules, milestones, manpower requirements, etc.) for the completion of the project.

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* 6. There is a detailed budget for the project.

CLIENT CONSULTATION: Communication , consultation, and active listening to all impacted parties.

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* 7. The clients were given the opportunity to provide input early in the project development stage.

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* 8. The client's (intended users) are kept informed of the project's progress.

PERSONNEL: Recruitment, selection, and training if the necessary personnel for the project team.

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* 9. Project Team personnel understand their role on the project team.

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* 10. There is sufficient manpower to complete the project.

TECHNICAL TASKS: Availability of the required technology and expertise to accomplish the specific technical action steps.

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* 11. The project engineers and other technical people are competent.

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* 12. The technology that is being used to support the project works well.

CLIENT ACCEPTANCE: The act of "selling" the final project to its ultimate intended users.

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* 13. There is adequate documentation of the project to permit easy use by the clients (instructions, etc.).

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* 14. Clients know who to contact when problems or questions arise.

MONITORING AND FEEDBACK: Timely provision of comprehensive control information at each stage in the implementation process.

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* 15. Regular meetings to monitor project progress and improve the feedback to the project team are considered.

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* 16. When the budget or schedule requires revision, input is solicited from the project team.

COMMUNICATION: The provision of an appropriate network and necessary data to all key actors in the project implementation.

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* 17. When the budget or schedule is revised, the changes and the reasons for the changes are communicated to all members of the project team.

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* 18. All groups affected by the project know how to make problems known to the project team.

TROUBLESHOOOTING: Ability to handle unexpected crisis and deviations from the plan.

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* 19. I am confident that problems that arise can be solved completely.

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* 20. Immediate action is taken when problems come to the project team's attention.

PROJECT PERFORMANCE: Please give your assessment of overall project performance by responding to the following 2 items.

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* 21. This project has/ will come in on schedule.

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* 22. This project has/ will come in on budget.

Pinto, J.K. & Slevin, D.P. (1992)/ Project Implementation Profile. The thirteenth mental measurements yearbook. Lincoln, NE 1998.

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