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2020 COVID 19 Customer Newsletter Survey
1.
How are you staying informed about Covid-19 specifically as it relates to your business? (Select all that apply.)
Regularly visiting manufacturer webpages
Email communications from manufacturers
Social Media channels and groups
Professional association webpages or emails
I’m not paying attention to business updates yet
Comments
2.
How are you staying in touch with your patients? (Select all that apply.)
Phone
Email
Text messages
Social media
Mail
I’m not actively communicating with my patients right now
Comments
3.
What, if any, services are you offering to patients right now? (Select all that apply.)
Curbside or drive-through services (i.e., repairs, batteries, cleaning/maintenance, fine-tuning)
Direct-to-patient shipping of repairs and supplies
Telehealth or remote services
I’m still open and offering in-office visits
I’m not offering services right now.
Comments
4.
How much are you using remote audiology technology (e.g., Widex REMOTE CARE™ or another manufacturer’s option) to provide hearing care to patients?
Extensively for fine tuning
Extensively for fine tuning and fittings
Somewhat for fine tuning
Somewhat for fine tuning and fittings
I would like to but am not currently
I am not interested or able to pursue this as an option
Comments
5.
How can we better help you at this time?
More social media templates
More email/letter templates
More practice management tips
More financial resource information
More WIDEX product information so I can catch up
More community news
Other (Please use comment field.)
Comments
6.
What webinar topics would you like to see from Widex in the future?
7.
OPTIONAL: Would you like to provide input for your peers on our next newsletter? If yes, please complete the below information. Note: If completed, Widex reserves the right to use your first name, state, and comments below in future email communication.
Name
Email
Account Name
State
Comment
Current Progress,
0 of 7 answered