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* 1. Was Alabama ONE able to provide you with the mortgage product that best fit your needs?

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* 2. Overall, how would you rate the quality of service you received from your mortgage loan officer?

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* 3. How well did our support staff and processors serve you on your recent mortgage transaction with Alabama ONE?

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* 4. How well were you kept informed about the status of your loan?

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* 5. How would you rate the speed and accuracy of your mortgage loan process?

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* 6. Prior to your loan closing, did Alabama ONE or the title agency explain the process of closing and address any questions you may have had?

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* 7. How would you rate your overall experience with Alabama ONE Mortgage services?

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* 8. How likely are you to recommend Alabama ONE Mortgage services to a friend, family member and/or co-worker?

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* 9. How can we improve the Alabama ONE mortgage experience?

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* 10. How did you hear about Alabama ONE Mortgage services?

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