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2026 Strategic Plan
Business & Community Partners Survey
Thank you for your support of House of Mercy. Please complete this survey answering questions from the perspective of your business, organization, or church. Your responses will assist us in improving our community engagement program.
Thank you!
1.
How did your organization hear about House of Mercy?
House of Mercy contacted my organization
Family/friend
Faith community
House of Mercy website / print materials
Internet search
Local news media
Social media
Roadside signage
Networking group or outreach event
While shopping at the House of Mercy Thrift Store or Online Store
I am personally involved with House of Mercy and wanted to connect my organization
Unsure
Other (please specify)
2.
How long has your organization supported House of Mercy?
Less than a year
1-2 years
3-4 years
5-6 years
7+ years
Unsure
3.
In your opinion, how essential is House of Mercy to the Manassas Social Safety Net* compared to other local organizations? *
(Network of public and private programs that provide a baseline of support for individuals / families in need.)
Somewhat Essential
Essential
Highly Essential
Unsure
Somewhat Essential
Essential
Highly Essential
Unsure
4.
In an average month, how often do you find yourself mentioning or recommending House of Mercy to colleagues, friends, or family?
0-1 times per month
1-2 times per month
3-4 times per month
5+ times per month
5.
What motivates your organization to partner with House of Mercy?
(Select all that apply.)
Our core values or faith-based mission aligns with yours.
We provide complementary services to a similar client base.
We want to provide our employees with team-building opportunities that support a good cause.
This partnership supports our organization's commitment to community involvement and social impact.
Other (please specify)
6.
Which of our special events were you aware of prior to this survey?
(Select all that apply.)
Back to School Program
Christmas with Mercy
Lenten Cross
High Tea & Fashion Show
None
7.
In what ways would you like to be involved with House of Mercy during 2026?
(Select all that apply.)
Host a donation drive (food/clothing, etc.)
Provide financial support to House of Mercy through direct donations or event / annual sponsorship
Serve as a Food Rescue Partner
Serve as a Client Resource Partner
Coordinate employee volunteer groups for hands-on service opportunities
Host House of Mercy for a networking / tabling event at our organization
Join a House of Mercy planning committee or advisory board
Other (please specify)
8.
If you have previously coordinated a DRIVE with House of Mercy (food, clothing, toys, etc.), please rate your experience with the following:
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
The process for scheduling a drive was straightforward.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
The steps involved in hosting a drive were clear.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
The marketing materials provided made it easy for me to host a drive.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
The instructions for delivering collected items to House of Mercy were clear.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
Additional Comments:
9.
If you have previously coordinated VOLUNTEER opportunities with House of Mercy, please rate your experience with the following:
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
The process for scheduling group volunteer opportunities was straightforward.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
Communication with the House of Mercy team was timely and helpful.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
At the volunteer event, the training provided for specific tasks was sufficient.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
The activity my organization completed felt meaningful and valuable to our group.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
Additional Comments:
10.
If you have previously coordinated FOOD RESCUE with House of Mercy, please rate your experience with the following:
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
The scheduling process was clear and easy to navigate.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
Communication with the House of Mercy team was timely and helpful.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
Our food donations were picked up in a timely manner.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
Additional Comments:
11.
If you have previously coordinated CLIENT RESOURCES with House of Mercy, please rate your experience with the following:
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
The process of partnering with House of Mercy was clear and easy to navigate.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
Communication with the House of Mercy team was timely and helpful.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
House of Mercy's partnership is valuable to my organization and the clients that we serve.
Strongly Disagree
Disagree
Neutral / No Opinion
Agree
Strongly Agree
Additional Comments:
12.
Overall, my organization is satisfied with our partnership with House of Mercy.
Strongly Disagree
Somewhat Disagree
Neutral / Uncertain
Somewhat Agree
Strongly Agree
Strongly Disagree
Somewhat Disagree
Neutral / Uncertain
Somewhat Agree
Strongly Agree
13.
I feel my organization's contributions and support are adequately recognized and appreciated by House of Mercy.
Strongly Disagree
Somewhat Disagree
Neutral / Uncertain
Somewhat Agree
Strongly Agree
Strongly Disagree
Somewhat Disagree
Neutral / Uncertain
Somewhat Agree
Strongly Agree
14.
What can we do to further improve your experience as a House of Mercy partner?
15.
We want to celebrate you! Which of the following recognition methods would be meaningful to your organization?
(Select all that apply.)
Appreciation event
Distribution of formal press release
Logo with link on our website
Personal thank you calls or emails
Physical signage or award for you to display
Social media shoutouts
Thank you letters
Other (please specify)