BLU4U Feedback Survey

As part of our continuous improvement measures to make our IT systems and solutions even more client-centric and user-friendly, we are keen to engage with clients and further understand their needs and requirements of a modern cargo tracking system. We look forward to hearing some feedback on our current system, other systems our clients use and what is missing from any or all tracking and information portals. Thank you for using BLU4U!

General Questions about BLU4U
1.What is one feature you really like?(Required.)
2.What features do you feel are really not necessary?(Required.)
3.Can you suggest one improvement? One really useful feature?(Required.)
Let us know your IT preferences, so that we can set up BLU4U accordingly
4.How many people in your organization would use cargo tracking from a freight forwarder?(Required.)
5.Is this information easily accessible for you?(Required.)
6.Do you use cargo alerts and is this important to you?(Required.)
7.Do you use the ETAs to plan your cargo arrivals? How much do you rely on this information?(Required.)
8.Do you need access to the actual shipping documentation after issuing (CI, PL, BL)?(Required.)
9.How valuable is historical data and do you use this?(Required.)
10.Do you need mobile device access to tracking/reports?(Required.)
11.Do you use the sustainability metrics (or data) from Bertling tracking or any other tracking system?(Required.)
12.Are you aware of our quotation and invoice approval features?(Required.)
13.Are there features offered by other logistics providers that you find useful?(Required.)
14.Any further idea you would like to share with us?
15.Contact Details(Required.)