HWMH Quality Improvement Plan Survey Help us know what is most important to you and your family. Haldimand War Memorial Hospital's Vision is "Best care, every person, every time." Each year we pick key quality indicators to measure and help us reach this vision. Your comments will help us develop our quality plan for 2020/21. Thank you for participating. OK Question Title * 1. What are the top 3 things we can do to improve a patient's experience? 1. 2. 3. OK Question Title * 2. How can we improve the patient's visit to the hospital? OK Question Title * 3. How can we improve the patient's care and treatment in the hospital? OK Question Title * 4. How can we improve the patient's experience when leaving the hospital? OK Question Title * 5. How can we improve our services? OK Question Title * 6. Do you have any other comments, questions, or concerns you wish to share? OK Question Title * 7. Would you recommend us to your family and/or friends? Yes No OK ALL DONE! THANK YOU. CONTACT SHARON MOORE IF YOU REQUIRE ASSISTANCE, SMOORE@HWMH.CA OR 905 774 7431.