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* 1. Test Taker Information

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* 2. Ethics, integrity and professional behavior means:

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* 3. When you act ethically you are:

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* 4. Active listening is important because:

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* 5. The care plan will include:

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* 6. Appropriate dress while at work includes:

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* 7. When working with people from different cultures

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* 8. Non-verbal communication refers to:

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* 9. Good observation skills include:

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* 10. Cultural awareness means:

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* 11. Some examples of integrity are:

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* 12. Signs of a heart attack include:

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* 13. A woman's symptoms during a heart attack are:

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* 14. Information that should be available near the phone in case of medical emergencies

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* 15. About 10% of all communication is non-verbal.

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* 16. Open-ended questions help to stimulate conversation.

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* 17. Ageism describes a way of respecting older people.

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* 18. Helping your client with legal matters is going beyond your role.

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* 19. While you are at work, focus on your client's life experience.

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* 20. Confidentiality means that all client information, such as financial, personal or medical is not shared with your friends or family.

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* 21. A DNR order guarantees that a person can get life support when they need it.

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* 22. Leaving your client in an unsafe situation is considered abandonment or desertion

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* 23. A good people skill to have as a companion is to discuss your personal life and problems with your client.

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