Let's talk! We love to hear your thoughts - please help us improve our service to you! Question Title * 1. Please rank what you value most in customer service 1 2 3 4 5 6 7 8 9 To know you can visit our shop in person 1 2 3 4 5 6 7 8 9 Delivery at a time that suits you 1 2 3 4 5 6 7 8 9 To be able talk to somebody on the phone 1 2 3 4 5 6 7 8 9 Product knowledge of customer support staff 1 2 3 4 5 6 7 8 9 Cheap delivery 1 2 3 4 5 6 7 8 9 Fast replacements if something is damaged or the wrong item is sent 1 2 3 4 5 6 7 8 9 Fast delivery 1 2 3 4 5 6 7 8 9 To receive fast replies to emails 1 2 3 4 5 6 7 8 9 Other (please use next question) Question Title * 2. If not answered above, or you have any other comments on customer service, please use this box to tell us Question Title * 3. Are you a member of any online forums or support groups? If so, what topics do they cover (please select as many as relevant) Specific Heath Issue Pregnancy Sports Fitness General Health Addiction Recovery Other (please specify) Question Title * 4. Do you pay for any of the groups you are a member of? Yes No Comments Question Title * 5. How much do you pay and do you find the group(s) value for money? Question Title * 6. Would you recommend the group(s) to other people? Yes No Comments Question Title * 7. Do you think our other customers would benefit from membership of the group(s)? Yes No Comments Thank you for taking the time to help us improve our service to you! Done
