Hospital Maturity Assessment For each question, select the answer that most applies to your hospital. Question Title * 1. How are communication devices used in your hospital? Staff are no longer required to carry a smart phone to communicate. Ubiquitous use of smart phones/clinical handsets in use by ALL staff. A mix of smart phones and legacy devices in use for mostly two-way communication. Limited use of non-smart two-way communication like Cisco 8821. Still a heavy reliance on pagers or DECT phones. No personal communication devices. Question Title * 2. How is your staff finding the right person or role to contact? Self-service role-based directory and rostering information is updated without any human intervention. Self-service role-based directory includes real-time on-shift and on-call rostering information. Staff can find any staff member via a self-service role-based directory available on web and/or mobile. Switchboard staff uses a mix of online role-based directory and Excel to find staff directory information. Switchboard staff uses Excel, paper or whiteboard to find staff directory information. No role-based staff directory. Question Title * 3. How is your hospital managing critical incidents? All incidents are managed autonomously by the software platform, without human intervention. Sophisticated incident management where incidents can go to staff in a location, or include a skills based list of actions by role. Incidents triggered automatically or manually are coordinated by a software platform on widely used smart phones. Incidents triggered automatically or manually are coordinated by a software platform but no smart phones available. Simple incident notification processes with pagers. No workflow. No formal incident response processes. Question Title * 4. How is your hospital managing responses to alarms? Smart integration plaform manages alarms without human intervention. Smart integration platform with a wider variety of alarms, including environmental alarms. Alarm integration platform is integrated into most facility systems throughout the building. Alarm integration through a central platform (MIE/IME/FMMS). Basic alarm integration through the paging system -- e.g. fire panel, BMS, security, nurse call. No alarm or message integration. Question Title * 5. How is your staff searching for assets in the hospital? Digital twin with predictive (AI/ML) use of location to make decisions automatically without human intervention. Predictive (AI/ML) use of location to inform decision making to better manage assets and staff/patient throughput. A map on which ALL assets can be seen. Workflow-driven use of location data for management of assets. A map on which assets can be seen. Widespread use of location data -- e.g. mobile duress everywhere. Limited use of location data -- e.g. mobile duress in ED. No asset tracking. Question Title * 6. How is your hospital managing patient safety? Comprehensive patient threat detection for both medical and non-medical threats and pro-active preventative measures. Passive observation of patient through non-wearable-based technology like LIDAR or video analytics. Wearable technology used to detect patient movement or falls. Can initiate pro-active or reactive staff interventions. Simple technology in place to monitor patient safety -- e.g. bed exit mats integrated into nurse call. Limited technology in place to monitor patient safety -- e.g. Nurse call button by the patient bed. No patient safety technology. Question Title * 7. How is your hospital managing staff safety? Comprehensive detection of high-risk scenarios and threats to staff, with pro-active initiation of preventative measures. System is using location awareness of staff to identify nearby responders for rapid response. Fixed/mobile duress sytem in place integrated. Duress can be triggered by TAGS or SMART PHONE duress button. Fixed/mobile duress sytem in place integrated. Duress can be triggered by tags. Simple duress system, fixed or mobile. Low fidelity or accuracy. No duress buttons or other staff alarms. Question Title * 8. How are tasks managed in the hospital? Using predictive analytics and context data to automatically create tasks for actions to be performed by staff. System uses context data to automatically complement tasks being raised. Using task management software throughout the hospital -- for clinical or non-clinical. A mix of manual and software driven task management -- e.g. patient transfer, cleaning, etc. Manual task management -- e.g. staff using radios or phones to assign tasks. No task co-ordination process. Next
