1. We Want to Hear from You!

At the Central West Local Health Integration Network (LHIN) we plan, fund, integrate and monitor the local health care system, and plan and deliver home and community care services throughout our geographic area. And, we do not do it alone.

We are proud to work closely with a highly motivated and engaged group of Health Service Providers (HSPs), Service Provider Organizations (SPOs), community partners and the general  public, all equally passionate and dedicated to building a high-quality, patient-centred local health care system. It is in support of this work that we are now in the process of developing our next strategic plan.

Known as an Integrated Health Service Plan (IHSP), the IHSP provides a necessary foundation for the LHIN to address local health system planning, defining and outlining how it will achieve its mission, vision, values and strategic initiatives and priorities over a three-year period.  

As we develop IHSP 2019-2022, the LHIN wants to connect with health system partners, patients, caregivers and residents across its region to hear your thoughts about our local health care system. Make your voices heard!

Share your thoughts for health care in your community by completing the following survey. It should take no more than ten minutes to complete, but your feedback will prove invaluable in helping to co-create an innovative and shared vision for our local health system.  

Both residents and health care professionals alike place a high value on our health care system and the need for it to be responsive to local communities. I am certain that by working together, under a sense of shared ownership, we can and will build a healthier community for all. 

We look forward to hearing from you! 

* 2. Please identify your gender.

* 3. Which area of the Central West LHIN do you live in? (map)

* 4. Do you have a regular family doctor or place of care?

* 5. At any time, have you or anyone in your household been a health care professional, employee or volunteer in a health care setting?

* 6. In the past 12 months, have you or anyone in your household had the following health care experiences? (Select all that apply)

  Yes (myself) Yes (family member) No Unsure / don't know
Received emergency care at a hospital in your community
Received non-emergency care at a hospital in your community
Received health care at a community walk-in clinic
Seen a family doctor
Seen a specialist
Living with a chronic condition

* 7. In addition to Canadian, what other ethnicity or ancestry do you identify as?

* 8. In your opinion, what is the single most important health care issue in your community?

* 9. Using a scale from 0 to 10, where 0 means not at all satisfied and 10 means completely satisfied, please tell us how satisfied you are with the following aspects of health care in your area.

  0 1 2 3 4 5 6 7 8 9 10
Quality of health care
Ability to access health care services and providers
Efficiency of health care services provided
Coordination of services between health service providers
Promotion of disease prevention and healthy living
Accommodation of diversity

* 10. Please tell us what you think about the changes in health care services in your community over the past two years. Have they:

* 11. For each statement, please tell us if you agree, somewhat agree, somewhat disagree, or disagree with it.

  Disagree Somewhat disagree Somewhat agree Agree
I should be able to get routine health care services in my local community, rather than traveling outside of my local community
I should be able to get specialty health care services in my own local community, rather than traveling outside of my local community
Patients should have an active role in making decisions about their own care
The health care system should shift its focus from illness to wellness, and put more emphasis on promoting healthier lifestyles and preventing illness and injury
The health care system should help people manage their complicated health conditions like diabetes or heart disease, instead of just treating the effects of these health conditions
The health care system should provide care through teams of primary health care providers so that the most appropriate care is provided by the most appropriate provider
The health care system should strive to provide health care in the home and community, not just in hospitals
The health care system needs to improve its ability to recognize and meet the needs of our diverse population
The health care system needs to incorporate technology (e.g. electronic medical records) to improve health service delivery
The health care system needs to adopt innovative approaches to ensure it is sustainable

* 12. Using a scale from 0 to 10, where 0 means not at all satisfied and 10 means completely satisfied, please tell us how satisfied you are with the level of service that you believe is available in your community.

  0 1 2 3 4 5 6 7 8 9 10
Health care for people with addictions
Long-term care services
Health care for people with mental health conditions
Palliative or end-of-life health care services and support
Primary health care services (e.g. family doctor or nurse practitioner)
Rehabilitation services after an injury, surgery or an illness (e.g. stroke)
Health care for senior citizens
Cancer services
Management of chronic diseases (e.g. diabetes)
Dementia services
Home and community care services
French language health care services
Health care services tailored for Indigenous peoples
Culturally and language appropriate health care services

* 13. The Central West LHIN needs to set priorities to plan how it will focus its resources and efforts. With this in mind, how much of a priority do you think the LHIN should place on each of the following areas?

Please use a scale from 0 to 10, where 10 means a high priority and 0 means not a priority at all.

  0 1 2 3 4 5 6 7 8 9 10
Improving wait times for health care services
Improving availability of health care services
Delivering better, coordinated and integrated care in the community
Ensuring that the health care system is sustainable for future generations
Engaging with the community and health care providers to ensure a a better integrated system of more coordinated system of care
Anticipating the health care needs in the community to support a high performing health system
Helping community members find the care that they need
Provide resources to manage health and wellness
Measure and report on the performance of the health system

* 14. Based on these priorities, would you say the Central West LHIN is moving in the right direction or moving in the wrong direction?

* 15. Local Health Integration Networks (LHINs) are responsible for planning, funding, integrating and monitoring local health care services within a specific area. This includes hospitals, community support services, long-term care and mental health and addictions services. LHINs are also responsible for planning and delivering home and community care services.

Your LHIN is called the Central West LHIN and includes the communities of Brampton, Bolton-Caledon, Dufferin County, north Etobicoke, Malton and west Woodbridge. (map)

How familiar are you with the Central West LHIN?

* 16. Do you think your LHIN should communicate with you more, less, or is it doing just the right amount?

* 17. What method would you MOST prefer that your LHIN use to communicate about health care services in your community to you?