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* 1. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

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* 2. Overall, how satisfied or dissatisfied are you with our company?

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* 3. Which of the following words would you use to describe our services? Select all that apply.

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* 4. Are we able to satisfy all your requirements per your permit as a lab?

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* 5. When making queries to our laboratory how quickly are your inquiries handled?

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* 6. How helpful is our staff?

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* 7. Do you use any other laboratory for your analytical needs?  If so who and why?

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* 8. Do you have any other comments, questions, or concerns?

T