ESPA Consulting
& Montana State University West Region Transportation Workforce Center

Training Program Resource Survey

A Survey of Training Programs offered by Organizations, State DOTs & University Centers

Easterseals Project Action Consulting is partnering with the West Region Transportation Workforce Center (WRTWC) at Montana State University to develop a compendium of training providers, resources, and curricula focused on accessible transportation. The compendium will be available on the WRTWC website and will list the type of accessible transportation training programs and courses available at the national and state levels. The goal of this effort is to improve access to information, quality training, and other resources that address the unique challenges faced by small urban and rural transit providers to ensure a barrier-free mobility environment for all users.

We would like to hear from you about the resources, courses, and training offered by your organization or state. Training program examples include, but are not limited to, those on passenger securement, ADA compliance, customer service for specialized populations, scheduling policies and procedures, and travel training. Survey responses are requested by October 4.

Answer the following questions as they relate to transit training offered by your organization or state. Training may be related to public or private transportation and may apply to both the internal and external (open to public) audiences. For the purposes of this survey, training includes in-person courses and workshops, webinars, and distance learning.

Question Title

* 1. What type of training programs do you offer?
(Check all that apply)

On-the-Job Training (e.g., maintenance, customer service)

Professional Development (leadership, management, policy, etc.)

Question Title

* 2. What is the duration of your training programs?
(Check all that apply.)

A one-time opportunity that is unlikely to re-occur

An on-going opportunity that happens year after year with no expected expiration date

An on-going opportunity that lasts a set period

Question Title

* 3. What are the focus areas of your training programs (Check all that apply.)

Administration & Management

Operations

Planning & Policy

Regulations & Compliance

Safety

Vehicle Maintenance

Other (please specify)

Question Title

* 4. Who does your training program serve?
(Check all that apply)

Administration & Management

Dispatchers

Drivers

Governing Body Members

Maintenance Staff

Safety Staff

University Students

Other (please specify)

Question Title

* 5. Who may participate in your training program?

Internal Staff only

External & Public only

Combination of Internal & External Participants

Question Title

* 6. What modes are covered in your training programs? (Check all that apply)

Commuter (bus, ferry, rail)

Fixed-Route Bus and/or Rail

Human Service Transportation

Motorcoach

Paratransit & Demand Response

Taxis & Transportation Network Companies (e.g., Lyft, Uber)

Question Title

* 7. How is your training provided?
(Check all that apply)

In-person only

Online courses only

Teleconference or Webinar

Question Title

* 8. How is your training program funded?

Federal Funds

Grant Funds (from government or foundation)

Local, State or University funds

Membership Fees

Registration or Subscription Fees

Private Donor

Other (please specify)

Question Title

* 9. Do you have additional comments about your training program you'd like to share?

Question Title

* 10. Contact Information

Organization or Agency

Website address

City/Town

State/Province

Country

Contact Email Address

Thank you for participating in this survey!

Responses will be integrated with training information gathered from national organizations, transportation centers, and transportation conferences. An October 2016 webinar will showcase training & education resources for small urban and rural providers. The date will be shared in a future ESPA Consulting e-alert. If you're not currently subscribed, email rbeyerle@easterseals.com to sign-up for the e-alerts. Visit the WRTWC website, wrtwc.org, and click "Join Our Network" on the left side of the homepage to join the WRTWC mailing list so that you're aware of upcoming WRTWC webinars.

Easterseals Project Action Consulting
1425 K Street NW Suite 200
Washington, D.C. 20005
(844) 227-3772
espaconsulting@easterseals.com
www.projectaction.com

Question Title

* 1. What type of training programs do you offer? (Check all that apply)

Question Title

* 2. What is the duration of your training programs? (Check all that apply.)

Question Title

* 3. What are the focus areas of your training programs (Check all that apply.)

Question Title

* 4. Who does your training program serve? (Check all that apply)

Question Title

* 5. Who may participate in your training program?

Question Title

* 6. What modes are covered in your training programs? (Check all that apply)

Question Title

* 7. How is your training provided? (Check all that apply)

Question Title

* 8. How is your training program funded?

Question Title

* 9. Do you have additional comments about your training program you'd like to share?

Question Title

* 10. Contact Information

* 1. What type of training programs do you offer?
(Check all that apply)

* 2. What is the duration of your training programs?
(Check all that apply.)

* 4. Who does your training program serve?
(Check all that apply)

* 7. How is your training provided?
(Check all that apply)