Customer Satisfaction Template

Question Title

* 1. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 2. Overall, were you satisfied with our Customer Service Representatives or dissatisfied with our Customer Service Representatives ?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 3. Overall, how satisfied or dissatisfied are you with our company?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 4. Which of the following words would you use to describe our products? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

Question Title

* 5. How well did the time and date of our delivery meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Question Title

* 6. How would you rate the quality of the product?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 7. How responsive have we been to your questions about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

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* 8. How likely are you to purchase any of our products again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 9. Overall, were you satisfied with our technicians or dissatisfied with our technicians ?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 10. Please choose the name of the technician.

Justin Dabreo

Keith A Khan

Joshua Pascall

Rondel Oliver

Antonio Gil

Other (please specify)