Returning to In-Person Treatment

We're Getting Ready to Reopen! How Are You Feeling?

Although we do not have a specific date on when we can reopen our doors for regular in-person appointments, we expect that announcement to come any day. As such, we have been implementing the necessary health & safety measures to ensure that you are confident and comfortable attending your treatment visits. A full description of these measures will be sent out once we have our official directive from Public Health - but in the meantime, we want to know how YOU are feeling about returning to in-person care.

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* 1. On a scale of 1-10, how likely are you to return to Active Approach for in-person treatment once our doors reopen?

I Will Not Return

Slightly Likely

Somewhat Likely

Pretty Likely

I Will Definitely Return

I Will Not Return

Slightly Likely

Somewhat Likely

Pretty Likely

I Will Definitely Return

Question Title

* 2. If you indicated 'Pretty Likely' or lower, what is concerning you about returning to seeking in-person healthcare services?

I currently do not have any health concerns that need addressing

I have health concerns that need addressing but I am too concerned about the risk of contracting COVID-19

I want to minimize contact with people and my health concerns are not that bad

I am considered a high-risk person for COVID-19 (immunocompromised, age 65+, etc.)

Financial constraints/limitations

Other (please specify)

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* 3. Our healthcare and administrative team will have the necessary personal protective equipment (i.e., masks, etc.) required to meet Public Health safety standards. While attending an appointment, would it be your preference for you to also be provided: (select all that apply)

A surgical face mask

Gloves

Other (please specify)

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* 4. Are you currently dealing with a health concern that you normally would seek treatment for but have not reached out because of our "in-person" patient closure?

Yes

Not Sure

Other (please specify)

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* 5. If you had the option of speaking with your healthcare provider via a Telehealth (phone or video) appointment to address your health concern, would you prefer that over an in-person appointment while COVID-19 is still a public health concern?

Yes

Depends on my health concern

Depends on which practitioner I need to see

Other (please specify)

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* 6. Since we closed our clinic for regular in-person treatment appointments on March 19th, are you aware that you can be seen for an urgent/emergency appointment once you pass a set of screening questions?

Yes

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* 7. If there is anything else we can do to ensure your experience at Active Approach over the coming months can be optimized and provide you with the assurance that our clinical environment has the most extensive health & safety measures in place, we would greatly appreciate your feedback.