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* 1. Do you use the library?

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* 2. On average, how often do you visit the WPL in a typical month?

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* 3. What time of day do you visit the WPL most often?

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* 4. In general, what is the main reason you visit the WPL?

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* 5. In general, how satisfied are you with the service you selected in the previous question?

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* 6. In general, how satisfied are you with the overall customer service you receive when visiting the WPL?

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* 7. In your opinion, what is one of the most important service, programs, or benefits that the WPL offers to the community?

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* 8. In your opinion, what is one change you would like the WPL to make?

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* 9. In your opinion, what is one service or program that the WPL should offer to the community that they currently do not?

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* 10. How has COVID-19 changed your library use?

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