Customer Service Survey

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service you received today.

Question Title

* 1. Which Kansas Workforce Center did you visit?

Chanute

Emporia

Independence

Paola

Pittsburg

Chanute

Emporia

Independence

Paola

Pittsburg

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* 2. Date of Visit

Date / Time

Date

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* 3. What is the purpose of your visit today? Check all that apply.

Job Search

Resume Assistance

Assessment Testing

Unemployment Information

Workshop

Use fax/phone/copier

Reemployment Services (RESEA, My (ReEmployment)

Veterans Services

Training Information

Other (please specify)

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* 4. Please rate your satisfaction with the service(s) you received today.

Very Satisfied

Somewhat Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

Very Satisfied

Somewhat Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

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* 5. How courteous and professional were the staff?

Very courteous and professional

Undecided

Not at all courteous and professional

Very courteous and professional

Undecided

Not at all courteous and professional

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* 6. How knowledgeable were the staff?

Very Knowledgeable

Undecided

Not at all knowledgeable

Very Knowledgeable

Undecided

Not at all knowledgeable

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* 7. How satisfied were you with the amount of time you had to wait for a representataive?

Very Satisfied

Undecided

Very dissatisfied

Very Satisfied

Undecided

Very dissatisfied

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* 8. How likely is it that you would recommend this Workforce Center to a friend or colleague?

Extremely likely

Undecided

Not at all likely

Extremely likely

Undecided

Not at all likely

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* 9. Did the Workforce Center help you achieve your goals today?

Yes

If no, please explain:

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* 10. Do you have any other comments, questions or concerns?

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* 11. If you would like to contact us about this survey, please provide the following information

Name

Email Address

Phone Number

Question Title

* 1. Which Kansas Workforce Center did you visit?

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* 2. Date of Visit

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* 3. What is the purpose of your visit today? Check all that apply.

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* 4. Please rate your satisfaction with the service(s) you received today.

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* 5. How courteous and professional were the staff?

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* 6. How knowledgeable were the staff?

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* 7. How satisfied were you with the amount of time you had to wait for a representataive?

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* 8. How likely is it that you would recommend this Workforce Center to a friend or colleague?

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* 9. Did the Workforce Center help you achieve your goals today?

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* 10. Do you have any other comments, questions or concerns?

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* 11. If you would like to contact us about this survey, please provide the following information

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* 12. What is your zip code?