I found the waiting room environment was comfortable and/or appropriate.
I found the waiting room environment was comfortable and/or appropriate. 5
I found the waiting room environment was comfortable and/or appropriate. 4
I found the waiting room environment was comfortable and/or appropriate. 3
I found the waiting room environment was comfortable and/or appropriate. 2
I found the waiting room environment was comfortable and/or appropriate. 1
I found the waiting room environment was comfortable and/or appropriate. N/A
I found the front office staff was welcoming and helpful for my needs.
I found the front office staff was welcoming and helpful for my needs. 5
I found the front office staff was welcoming and helpful for my needs. 4
I found the front office staff was welcoming and helpful for my needs. 3
I found the front office staff was welcoming and helpful for my needs. 2
I found the front office staff was welcoming and helpful for my needs. 1
I found the front office staff was welcoming and helpful for my needs. N/A
Staff worked with me in setting up appointments.
Staff worked with me in setting up appointments. 5
Staff worked with me in setting up appointments. 4
Staff worked with me in setting up appointments. 3
Staff worked with me in setting up appointments. 2
Staff worked with me in setting up appointments. 1
Staff worked with me in setting up appointments. N/A
I was treated with respect by staff.
I was treated with respect by staff. 5
I was treated with respect by staff. 4
I was treated with respect by staff. 3
I was treated with respect by staff. 2
I was treated with respect by staff. 1
I was treated with respect by staff. N/A
Staff were helpful in dealing with billing/fee establishment procedures.
Staff were helpful in dealing with billing/fee establishment procedures. 5
Staff were helpful in dealing with billing/fee establishment procedures. 4
Staff were helpful in dealing with billing/fee establishment procedures. 3
Staff were helpful in dealing with billing/fee establishment procedures. 2
Staff were helpful in dealing with billing/fee establishment procedures. 1
Staff were helpful in dealing with billing/fee establishment procedures. N/A
I found that my counselor's office created a pleasant environment for sessions.
I found that my counselor's office created a pleasant environment for sessions. 5
I found that my counselor's office created a pleasant environment for sessions. 4
I found that my counselor's office created a pleasant environment for sessions. 3
I found that my counselor's office created a pleasant environment for sessions. 2
I found that my counselor's office created a pleasant environment for sessions. 1
I found that my counselor's office created a pleasant environment for sessions. N/A
I found that the group room was a pleasant environment for group treatment.
I found that the group room was a pleasant environment for group treatment. 5
I found that the group room was a pleasant environment for group treatment. 4
I found that the group room was a pleasant environment for group treatment. 3
I found that the group room was a pleasant environment for group treatment. 2
I found that the group room was a pleasant environment for group treatment. 1
I found that the group room was a pleasant environment for group treatment. N/A
I felt my counselor listened to me in individual sessions and that I could talk about anything I needed to share.
I felt my counselor listened to me in individual sessions and that I could talk about anything I needed to share. 5
I felt my counselor listened to me in individual sessions and that I could talk about anything I needed to share. 4
I felt my counselor listened to me in individual sessions and that I could talk about anything I needed to share. 3
I felt my counselor listened to me in individual sessions and that I could talk about anything I needed to share. 2
I felt my counselor listened to me in individual sessions and that I could talk about anything I needed to share. 1
I felt my counselor listened to me in individual sessions and that I could talk about anything I needed to share. N/A
I was able to gain healthier coping skills to handle high risk situations and/or feelings.
I was able to gain healthier coping skills to handle high risk situations and/or feelings. 5
I was able to gain healthier coping skills to handle high risk situations and/or feelings. 4
I was able to gain healthier coping skills to handle high risk situations and/or feelings. 3
I was able to gain healthier coping skills to handle high risk situations and/or feelings. 2
I was able to gain healthier coping skills to handle high risk situations and/or feelings. 1
I was able to gain healthier coping skills to handle high risk situations and/or feelings. N/A
I was given information about resources available in the community.
I was given information about resources available in the community. 5
I was given information about resources available in the community. 4
I was given information about resources available in the community. 3
I was given information about resources available in the community. 2
I was given information about resources available in the community. 1
I was given information about resources available in the community. N/A
