Customer Service Survey

* 1. Select facility visited for this survey

* 2. Rate the activity/program you experienced at this facility?

* 3. How would you rate the exterior of the building?

* 4. How would you rate the interior of the building?

* 5. How would you rate the appearance of the front desk staff?

* 6. Were facility staff easy to identify?

* 7. Were staff able to answer questions or direct you to someone that could?

* 8. If registering for programs was the process comprehensible and easy? (Flyers,information, website etc.)

* 9. Did the facility meet your needs?

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