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* 1. Overall, how satisfied or dissatisfied are you with our company?

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* 2. Which of the following words would you use to describe our products? Select all that apply.

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* 3. How responsive have we been to your questions or concerns about our products?

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* 4. How likely are you to purchase any of our products again?

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* 5. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 6. Do you have any other comments, questions, or concerns?

T