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PCOA CITIZEN SATISFACTION SURVEY – JCF AREA 3
1.
If yes, state the name of the station?
2.
What method of contact did you have with the police? (Tick all that apply)
In person
Telephone
Social Media
Other (please specify)
3.
When was your most recent contact with the police?
Under 6 months
6-12 months
Over 12 months
4.
What was the nature of your contact with the police? (Tick all that apply)
Victim/complaint
Witness
Traffic Stop
Traffic accident
Other (please specify)
5.
Does the presence of the police make you feel safe?
Yes
No
6.
How satisfied are you with the physical conditions of the police station?
Satisfied
Neutral
Dissatisfied
7.
Please rate your experience with the police from this station in the following areas
Excellent
Good
Fair
Poor
Approachable/Courteous
Excellent
Good
Fair
Poor
Helpfulness
Excellent
Good
Fair
Poor
Knowledge/Information given
Excellent
Good
Fair
Poor
Response Time
Excellent
Good
Fair
Poor
Professional Conduct
Excellent
Good
Fair
Poor
Patrol
Excellent
Good
Fair
Poor
8.
Do you have any suggestions on how the police service can be improved? if yes, please state below