PCOA CITIZEN SATISFACTION SURVEY – JCF AREA 3 Question Title * 1. If yes, state the name of the station? Question Title * 2. What method of contact did you have with the police? (Tick all that apply) In person Telephone Social Media Other (please specify) Question Title * 3. When was your most recent contact with the police? Under 6 months 6-12 months Over 12 months Question Title * 4. What was the nature of your contact with the police? (Tick all that apply) Victim/complaint Witness Traffic Stop Traffic accident Other (please specify) Question Title * 5. Does the presence of the police make you feel safe? Yes No Question Title * 6. How satisfied are you with the physical conditions of the police station? Satisfied Neutral Dissatisfied Question Title * 7. Please rate your experience with the police from this station in the following areas Excellent Good Fair Poor Approachable/Courteous Approachable/Courteous Excellent Approachable/Courteous Good Approachable/Courteous Fair Approachable/Courteous Poor Helpfulness Helpfulness Excellent Helpfulness Good Helpfulness Fair Helpfulness Poor Knowledge/Information given Knowledge/Information given Excellent Knowledge/Information given Good Knowledge/Information given Fair Knowledge/Information given Poor Response Time Response Time Excellent Response Time Good Response Time Fair Response Time Poor Professional Conduct Professional Conduct Excellent Professional Conduct Good Professional Conduct Fair Professional Conduct Poor Patrol Patrol Excellent Patrol Good Patrol Fair Patrol Poor Question Title * 8. Do you have any suggestions on how the police service can be improved? if yes, please state below Next