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ISC Satisfaction Survey

We value your feedback!

The purpose of this survey is to allow you to offer feedback to BGC and the individual ISC who serves you. We encourage input from persons receiving services, conservators, guardians, family members, natural supports, Direct Support Professionals, provider agency management, and therapy providers.

NOTE: If you interact with multiple ISCs from BGC, please fill out separate surveys for each ISC.

Your answers to this survey will be anonymous and will contain no personal identifying information.

Thank you for taking the time to complete this survey.
1.Who is your ISC?

(Please type name in box below. If unsure of ISC's name, you may leave this box blank.)
2.Which of the following best describes you?
3.The ISC prepares Amendments to the Individual Support Plan (ISP) on a timely basis
Agree Strongly
Agree
Disagree
Disgree Strongly
N/A
Choose one:
4.The ISP Amendments accurately reflect what is agreed upon by the COS
Agree Strongly
Agree
Disgree
Disagree Strongly
N/A
Choose one:
5.The ISC effectively engages all relevant persons in developing the ISP
Agree Strongly
Agree
Disagree
Disagree Strongly
N/A
Choose one:
6.The ISC provided a Draft ISP prior to the ISP meeting
Agree Strongly
Agree
Disagree
Disagree Strongly
N/A
Choose one:
7.The ISP accurately reflects the person’s life and needs
Agree Strongly
Agree
Disagree
Disagree Strongly
N/A
Choose one:
8.When there has a been any problem, the ISC helps to resolve the issue effectively
Agree Strongly
Agree
Disagree
Disagree Strongly
N/A
Choose one:
9.The ISC works with the COS to seek a balance between what is “Important To” the person served and what is “Important For” the person served
Agree Strongly
Agree
Disagree
Disagree Strongly
N/A
Choose one:
10.Overall, I am satisfied with the service provided by the ISC
Agree Strongly
Agree
Disagree
Disagree Strongly
N/A
Choose one:
11.Overall, I am satisfied with the support and services from BGC, Inc.
Agree Strongly
Agree
Disagree
Disagree Strongly
Choose one:
12.Any other comments or suggestions?