MODULE 3: Trauma Training Knowledge Quiz: Module 3: Trauma Histories and Trauma-Informed Responses

Contact Information and Quiz

PLEASE NOTE: At the end of this quiz, if you pass with a score of 70% or better, you will see a link on the final "Congratulations" page where you can print your own certificate of completion for this module. (NOTE: For those applying for approved CEU's for this training, you will see a separate screen with information on obtaining a certificate to get your CEU's)

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* 1. Contact Information

Name *

Organization *

Job Title

Email Address *

Phone Number *

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* 2. A "universal precautions" approach is one in which:

Providers assume every client/consumer has something wrong or some underlying problem that will need to be addressed

Providers deliver the same set of services and treatment to every client/consumer

Providers avoid asking clients/consumers about trauma so they don't re-traumatize them

Providers assume virtually everyone has experienced trauma at some point and adopt trauma-informed practices that will serve everyone without having to know specifics of their trauma history

Providers conduct trauma assessments universally on every client/consumer

Providers have clients/consumers tell their story to each staff member who will be working with that client

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* 3. Systems of care and organizations that seek to serve those in need may actually contribute to the adversity and trauma of those individuals.

True

False

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* 4. What should professionals remember when we put on our “trauma glasses” and consider the role trauma may be playing in how someone is behaving? (there are 5 correct options below - be sure to check all 5)

Disrespectful or resistant behavior needs to be addressed promptly and firmly to teach clients skills they probably lacked as a child.

Trauma survivors develop survival/coping strategies to manage traumatic experiences & their brains and bodies adapt

When clients behave in a challenging way, a trauma-informed response is to inform them that their behavior is due to past trauma.

Reframing how we describe a person's behavior can help us think about and respond to them differently

Someone who is always seeking attention was probably abused as a child.

Trauma-related behaviors make sense in the context of the person’s experiences

Professionals should consider whether trauma may be playing a role in a client's behavior before drawing conclusions

Interpreting a client's behavior as trauma-related increases the risk of being manipulated by the client

Not all challenging behaviors are related to trauma

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* 5. When deciding whether to conduct trauma assessments on clients/consumers, providers should consider which of the following? (there are 5 correct options below - be sure to check all 5)

How the information gathered from trauma assessments will be stored, accessed, protected, and utilized

How to ensure clients provide complete and truthful information about their trauma histories

Who will administer the assessment, how, when and where?

What assessment/screening tool to use

What to call the trauma assessment process

What ACEs scores to use to make decisions about treatment or services for clients

Where to refer clients who may have trauma-related needs your organization can't address

What follow-up supports to provide to clients as well as staff administering trauma assessments

Policies to address client non-compliance with trauma assessments

What to disclose to clients about the meaning of their ACE score

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* 6. Which of the following are hallmarks of trauma-informed care: (there are 5 correct options below - be sure to check all 5)

Understanding and tolerating negative behaviors for clients who have suffered trauma

Ensuring clients feel safe

Ensuring every client completes a comprehensive trauma assessment

Ensuring the well-being of agency staff

A focus on client strengths, empowerment and competency development

Having trauma-trained staff make all of the treatment and programming decisions for traumatized clients

Assessing and changing agency policies and procedures

A focus on service recipients, not on service providers

Providing clients with clear, consistent information to build trust

A clearly defined set of labels/categories for clients based on the types of trauma they have experienced

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* 7. What universal precautions can be taken to reduce the risk of re-traumatizing clients with necessary but potentially triggering policies/procedures? (there are 5 correct options below - be sure to check all 5)

Check in with the client afterward, re-acknowledge their feelings, and re-assure them

Conduct the procedure/present the policy in a calm, comfortable physical space

Give the client a written copy of the policy

Ensure the client understands the consequences for non-compliance

Acknowledge the client's potential feelings about the policy/procedure

Document and report the client's response to the policy/procedure to your supervisor

Do something fun or light-hearted with the client afterward to re-build trust

Provide information about reasons for the policy/procedure and what to expect

Be sure co-workers are nearby to assist in case the client gets combative or refuses to cooperate

Offer choices and coping strategies

Have the client sign an appropriate acknowledgement or release form for the policy or procedure

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* 8. Which of the following are involved in becoming a trauma-informed organization? (there are 2 correct options below - be sure to check 2)

An on-going organizational change process that takes place over time

A paradigm shift in knowledge, perspective, attitude and skills at every level of the organization

Focusing all of the organization's efforts and resources on the trauma of the clients you serve

Successful completion of all items on a fidelity checklist to implement your agency's trauma informed program and on-going monitoring

Getting nationally certified and licensed as a trauma-informed organization

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* 9. The "4 R's" of trauma-informed organizations are:

Respect, Respond, Refer, Resist re-traumatization

Realize, Recognize, Respond, Resist re-traumatization

Relate, Recognize, Respect, Resist re-traumatization

Respect, Recognize, Remind, Resist re-traumatization

Research, Rate, Refer, Resist re-traumatization

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* 10. Which of the following are common triggers or causes of re-traumatization for trauma survivors? (there are 10 correct options below - be sure to check all 10)

Changes in routine

Situations where you have no control or choices

Too many text messages and emails

Having to take public transportation

Having to sit with your back to the door

Wearing unflattering or ill-fitting clothes

Eating a food you disliked as a child

People doing things for you, rather than with you

Car breakdowns

Lights going on or off

Physical touch

People violating trust

Loud noises or voices

Having to tell your story to multiple people

Feeling like you are not being listened to or believed

An annoying supervisor at work

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* 11. Which of the following are trauma-informed ways to respond to disclosures of trauma? (there are 5 correct options below - be sure to check all 5)

Ask about the specific details of what happened to be sure you understand and can respond with appropriate advice

Help them identify what they may have done that led to the traumatic situation

Share similar experiences you've had and how you handled them

Let them know they are not alone

Listen and acknowledge their feelings

Validate their experience and how it has affected them

Ask them to share their story with others to help with their healing process

Explore with them what they could have done differently in the situation

Normalize their reactions and responses to the traumatic experience

Offer hope that their trauma does not define them and is not the end of their story