Please tell us how we did! We appriciate your feedback!

Please tell us about your service call

Question Title

1. Please tell us about your service call

What product did you have serviced?

Question Title

2. What product did you have serviced?

How neat, professional, and courteous was your service technician?

Question Title

3. How neat, professional, and courteous was your service technician?

How many trips did it take for the repair to be completed?

Question Title

4. How many trips did it take for the repair to be completed?

How knowledgeable do you feel your service technician was with your product?

Question Title

5. How knowledgeable do you feel your service technician was with your product?

Did your service technician arrive at your house on the scheduled day or time?

Question Title

6. Did your service technician arrive at your house on the scheduled day or time?

If parts were required for this repair, did the technician have the parts he needed with him?

Question Title

7. If parts were required for this repair, did the technician have the parts he needed with him?

Approximately how much total time did the tech spend at your home (including all separate trips)?

Question Title

8. Approximately how much total time did the tech spend at your home (including all separate trips)?

Given all the information available, do you feel like you were treated fairly and honestly?

Question Title

9. Given all the information available, do you feel like you were treated fairly and honestly?





Thanks for taking our survey! If you have a coupon, your code is "NGTHANKS"


Please rate your overall satisfaction with Northgate.

Question Title

10.



Thanks for taking our survey! If you have a coupon, your code is "NGTHANKS"


Please rate your overall satisfaction with Northgate.

T