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2025 Apex Behavioral Services Client Satisfaction Survey-Residential Services
1.
Overall, how satisfied or dissatisfied are you with Apex Behavioral Services?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
2.
Which of the following words would you use to describe Apex services?
Reliable
High quality
Effective
Professional
Easy to Contact
Difficult to Contact
Unprofessional
Ineffective
Poor quality
Unreliable
Other (please specify)
3.
How well do our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
4.
How would you rate the quality of services?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
5.
The Program Directors are easy to contact.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
How responsive has Apex been to your questions or concerns about services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
7.
How long have you been a client of Apex Behavioral Services?
Less than six months
Six months to a year
1 - 3 years
3 - 5 years
5 or more years
8.
What improvements would you like to see Apex residential services make?
9.
Do you feel that you see your Program Director in person enough?
Yes
No
10.
Who is your Program Director?
11.
Do you have any other comments or concerns?