byteSMART Strategies Market Survey - Micro-businesses and non-profits

Regular or recurring challenges in equipment operation or constant failures of one particular piece?

Hardware operation (use knowledge missing)?

Hardware selection?

Software selection?

Software operation (use knowledge missing)?

Technical systems failures (can't connect two pieces of software, or hardware won't connect)?

Additional Notes (please specify)

Call Tech Support or use their Chat function online

Call knowledgeable family member or friend

Call the manufacturer

Call or visit the merchant that sold it to you

Buy an extended warranty with technical support and use it

Learn about the issue and try to solve it myself

Other options we haven't listed (please specify):

Yes

Costs too much

Takes too much time

Can't find appropriate training for the answers I need

Uncomfortable seeking training in this area

Would rather pay for this service than take my focus off my core business offerings

Other things you'd like to tell us about this (please specify):

Online with Coursera, Lynda.com, et al?

In classes or webinars offered by your community college?

In classes, workshops or webinars offered by vendors of technology?

In classes, workshops or webinars offered by manufacturers of technology?

In training offered by your business or commodity organization (ie. Chamber of Commerce or Producers or Mfrs organization)?

In classes, webinars or workshops offered by independent trainers or instructors?

One-on-one private training

Name