Zulma Cintron, M.D., FACP Patient Survey Question Title * 1. Our records show that you got care from your healthcare provider. Is that right? MD ARNP Question Title * 2. In the last 12 months, when you phoned your healthcare provider’s office to get an appointment for care you needed right away, how often did you get an appointment as soon as you needed? Never Sometimes Usually Always Question Title * 3. During your most recent visit, did your healthcare provider explain things in a way that was easy to understand? Yes, definitely Yes, somewhat No Question Title * 4. During your most recent visit, did you talk with your healthcare provider about any health questions or concerns? Yes No Question Title * 5. During your most recent visit, did your healthcare provider give you easy to understand information about these health questions or concerns? Yes, definitely Yes, somewhat No Question Title * 6. Would you recommend your healthcare provider’s office to your family and friends? Yes, definitely Yes, somewhat No Question Title * 7. During your most recent visit, were clerks and receptionists at your healthcare provider’s office as helpful as you thought they should be? Yes, definitely Yes, somewhat No Question Title * 8. During your most recent visit, did clerks and receptionists at your healthcare provider’s office treat you with courtesy and respect? Yes, definitely Yes, somewhat No Question Title * 9. Are you male or female? Male Female Question Title * 10. How friendly is your doctor's office staff? Extremely friendly Very friendly Moderately friendly Slightly friendly Not at all friendly Question Title * 11. How helpful is your doctor at explaining your medical condition(s)? Extremely helpful Very helpful Moderately helpful Slightly helpful Not at all helpful Question Title * 12. How likely are you to recommend your doctor to family or friends? Extremely likely Very likely Moderately likely Slightly likely Not at all likely Question Title * 13. In general, if there was an extended wait time to see your doctor, how often was an explanation provided to you? Always Most of the time About half of the time Once in a while Never Not applicable Question Title * 14. How polite are the staff at your doctor's to you? Extremely polite Quite polite Moderately polite Slightly polite Not at all polite Question Title * 15. How easy is it to schedule urgent appointments with your doctor when you're ill? Extremely easy Very easy Moderately easy Slightly easy Not at all easy Done