Cable Television Community Survey

We at PATV Long Island and the Great Neck/ North Shore Cable Commission are always looking for new ways to connect with our community.  The information provided will assist the Cable Commission in the upcoming Cable Franchise Negotiations.  Please respond to the short survey questions below to the best of your ability.  Thank you for making the time to give us your feedback!

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* 1. Do you currently subscribe to cable TV service in one of the incorporated villages of Great Neck/ North Shore? (Great Neck, Great Neck Estates, Great Neck Plaza, Saddle Rock, Kings Point, Kensington, Russell Gardens, Thomaston, Lake Success, North Hills, Munsey Park, Flower Hill, Plandome, Plandome Heights, Plandome Manor).

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* 2. For what reason do you NOT subscribe to cable TV?

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* 3. Which cable service TV provider do you use?

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* 4. How long have you subscribed to cable TV in one of the incorporated villages?

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* 5. Which ONE source of information do you use MOST OFTEN to find information about programming on cable TV channels? Please check one of these:

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* 6. How often do you use the cable on screen guide to decide what to watch?

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* 7. Please indicate your level of satisfaction with your cable provider's service (NOT Telephone or Internet service) in the following areas. (If item is not applicable to you, indicate by checking “N/A”)

  Very Good Good Fair Poor Very Poor
Quality of Picture
Reliability of Providers Service
Number of Channels Offered
Helpfulness of Customer Service Representatives
Rates Charged for Service

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* 8. Overall, how satisfied are you with your cable TV provider's service?

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* 9. How often do you watch PATV ( The Public Access Television Corporation) Channel 20 on Optimum or 37 on Verizon FIOS?

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* 10. Indicate your opinion of these statements about PATV:

  Strongly Agree Agree Disagree Strongly Disagree Don't Know
Provides programs that deal with local issues
Provides programs that publicize local services
Provides programs with diverse points of view
Provides valuable information
Provides programs that are interesting to watch

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* 11. How do you find out about programs that you want to watch on PATV?

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* 12. Disregarding the CONTENT of the programs, how would you rate the PICTURE AND SOUND QUALITY of PATV as compared to other cable channels that you watch?

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* 13. How important do you think it is to have cable TV channels that feature programs produced by or about local residents, organizations, schools, and government, or about issues of interest to Great Neck/ North Shore communities?

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* 14. How interested are you in the following types of local cable TV programs or services:

  Very Interested Interested Neutral Not Very Interested Not Interested at All
Local Programming in High Definition
Local Programs on Video on Demand 
Program Schedules for PATV on Provider On-Screen Guide
Community Events/ Festivals
Ethnic/ Cultural Programs
Health and Fitness
Live Coverage of Local Events (parades, sports, concerts)
Church Services and Spiritual Programs
Local News
Local Sports
Local History/Art

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* 15. Comments/ Suggestions

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